The last two years have changed everything. For organizations, employees, and leaders, job trends are mainly affected. Many upheavals have been experienced in the job market, largely because of the pandemic, and the trend is likely to remain the same in 2022.

Tanvir is one of our Designate Human Resource Generalists at HGS Canada.

Raquel shares her thoughts on mentorship, career development, and supportive culture at HGS

Bilingual call centres help significantly improve the customer experience. BPO companies in Canada are increasingly offering bilingual call centre services to deliver quality customer care. If you are bilingual and proficient in French, have a passion for communication and customer service, the BPO industry can be a rewarding career path.

World Braille Day, 4th January

At HGS we embrace our differences and work towards creating an environment where we learn, grow and thrive together. We celebrate diversity as an organization by understanding that each of us are different and our differences make us unique. The three key aspects of D&I that we have been focusing on in the last few years are:

In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.

Daniel is an HR Administrator at HGS USA. He has been with us for more than 6 years now. She shares with us her experience of working and growing with HGS.