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SAUnderstanding Customer Service Relations Associate Roles And Responsibilities
Job Trends To Be Successful In 2022
The last two years have changed everything. For organizations, employees, and leaders, job trends are mainly affected. Many upheavals have been experienced in the job market, largely because of the pandemic, and the trend is likely to remain the same in 2022.
My Mentor Blog: Tanvir
Tanvir is one of our Designate Human Resource Generalists at HGS Canada.
My Mentor Blog: Raquel
Raquel shares her thoughts on mentorship, career development, and supportive culture at HGS
Tips to Secure a Successful Customer Service Job
Customer experiences are crucial for any business, and it is crucial to keep in mind that even one negative experience can affect the business and brand of any company. It is a possible scenario to have customer service teamwork against the impact of negative interaction and turn it into a positive one, but this could mean the loss of that customer. While it cannot be forgotten that each customer is a precious commodity, losing them at the expense of poor customer service could be a hefty price to pay.
Bilingual French customer service jobs in Ontario
Bilingual call centres help significantly improve the customer experience. BPO companies in Canada are increasingly offering bilingual call centre services to deliver quality customer care. If you are bilingual and proficient in French, have a passion for communication and customer service, the BPO industry can be a rewarding career path.
World Braille Day, 4th January
World Braille Day, 4th January
At HGS we embrace our differences and work towards creating an environment where we learn, grow and thrive together. We celebrate diversity as an organization by understanding that each of us are different and our differences make us unique. The three key aspects of D&I that we have been focusing on in the last few years are:
Célébrer l’ambition des jeunes : Kelis
In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.
Faits vécus chez HGS : Daniel
Daniel is an HR Administrator at HGS USA. He has been with us for more than 6 years now. She shares with us her experience of working and growing with HGS.
Conseils pour la transition vers la vie professionnelle
The corporate world is full of opportunities. Each year millions of candidates become part of it. Anybody with the right attitude and mindset can do well. As they say, “Well begun is half done”—if you start this journey on the right note, it will help you transition and settle into the corporate life faster. Here are a few tips as you embark upon this exciting ride!
Initial Processes and Documentation
