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SAMeet Recruiter Juan
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Juan:I studied for 2 years at UTEP and have 22 years of call center experience.
How Can Bilingual Skills Benefit Your Career?
Learning different languages can benefit you if you want to start your career fresh. With the increasing demand for talent from overseas, young individuals are resorting to learning new languages for career advancement.
An acquaintance with cultural diversity has offered the companies to recruit potential candidates who can offer global multilingual services to their customers. You will significantly boost your workplace if you have a good command of different languages.
Understanding Customer Service Relations Associate Roles And Responsibilities
Understanding Customer Service Relations Associate Roles And Responsibilities
If the jobs in the BPO industry fascinate you, you mu
Job Trends To Be Successful In 2022
The last two years have changed everything. For organizations, employees, and leaders, job trends are mainly affected. Many upheavals have been experienced in the job market, largely because of the pandemic, and the trend is likely to remain the same in 2022.
My Mentor Blog: Tanvir
Tanvir is one of our Designate Human Resource Generalists at HGS Canada.
My Mentor Blog: Raquel
Raquel shares her thoughts on mentorship, career development, and supportive culture at HGS
Tips to Secure a Successful Customer Service Job
Customer experiences are crucial for any business, and it is crucial to keep in mind that even one negative experience can affect the business and brand of any company. It is a possible scenario to have customer service teamwork against the impact of negative interaction and turn it into a positive one, but this could mean the loss of that customer. While it cannot be forgotten that each customer is a precious commodity, losing them at the expense of poor customer service could be a hefty price to pay.
Bilingual French customer service jobs in Ontario
Bilingual call centres help significantly improve the customer experience. BPO companies in Canada are increasingly offering bilingual call centre services to deliver quality customer care. If you are bilingual and proficient in French, have a passion for communication and customer service, the BPO industry can be a rewarding career path.
World Braille Day, 4th January
World Braille Day, 4th January
At HGS we embrace our differences and work towards creating an environment where we learn, grow and thrive together. We celebrate diversity as an organization by understanding that each of us are different and our differences make us unique. The three key aspects of D&I that we have been focusing on in the last few years are:
Célébrer l’ambition des jeunes : Kelis
In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.
