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Customer service jobs in Canada revolve around frequent customer interactions, making it vital for professionals to prioritize their physical and mental well-being. While the demands of these roles can sometimes be overwhelming, incorporating regular physical activity into your routine can bring significant benefits.
6 Qualities Recruiters Are Looking For In A Candidate
In the fast-paced world of customer service, the integration of artificial intelligence (AI) has brought about undeniable advantages, especially in remote customer service jobs. The benefits include enhanced efficiency, cost savings, personalization, 24/7 availability, and consistency. However, despite these advantages, the irreplaceable human touch in customer interactions remains a critical factor.
HGS Canada is proud to have received the prestigious Great Place to Work® certification. This certification recognizes companies that have established a positive and inclusive work culture and are committed to fostering employee growth and development. HGS Canada is one of the few companies in Canada to receive this certification. It is a testament to our commitment to creating an exceptional work environment for our employees.
This blog is for contact center professionals at any stage of their career who are feeling the itch for something new. Whether you are a seasoned agent looking for a fresh challenge, a supervisor considering a management track, or a manager seeking a leadership role in a different industry altogether, these tips will help you embrace career change with confidence and resilience.
Hira has been working as Human Resources Generalist at HGS. She started her journey back in 2019, quickly building lasting professional relationships at HGS with her approach of infusing fun into her work.
"There is little success where there is little laughter! This quote by Andrew Carnegie, an Entrepreneur summarizes how Hira consistently found ways to add fun to her work and was able to enhance her growth and professional relationships at HGS.
Dallas joined HGS in November of 2018, starting his remarkable journey of growth and enhancement. Through the years, he has progressed tremendously and is now guiding others to do the same
Family, the word that Dallas - Team Leader, uses to describe his co-workers at HGS. He says everybody feels like family. If one person is having a rough time, everybody's concerned and does what they can to make life easier and better. This family-like environment has given Dallas the comfort and security that he needed to grow as a leader and advance in his career.
George has been working as Site Director at HGS. He started his journey back in 2016 and here he is sharing his approach towards self-development and how it has helped him in enhancing his skills and career advancement at HGS.
Motivation is what gets you started. Habit is what keeps you going!” This quote by Jim Rohn, an American entrepreneur summarizes how George showcased his willingness of enhancing his skills and taking his focus one step further helped him to achieve his goals at HGS.
Every job-aspiring candidate has a constant fear of missing out on career opportunities, either if you are working from home or the office. Even if you prefer flexible working arrangements, you would be driven back to the office.
If you are thinking of opting for your career as a customer care executive, it is a wise choice. The Business Process Outsourcing (BPO) companies are welcoming freshers to offer lucrative job opportunities as they are the support system of the companies to represent their brand image.
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