Join a team that makes a
positive impact with
every interaction

Champion every moment

Take charge of your career
to champion every moment

Champion every moment
 
Join Us

Be a part of our impactful
volunteering program -

 
Champion every moment

200,000+

lives benefited

30,000+

volunteers globally

$4 million+

invested
 
Join Us

Our diverse and inclusive
work environment helps
you champion every moment

Join Us

Experience a culture of
innovation, collaboration,
and empathy.

Seize the moment!

Join Us

Innovate & succeed
with our values.

#ChampionEveryMoment

Original ideas and innovative paths have always favored curious minds.

As leaders in digital CX, we are committed to ensuring superior customer experiences delivered through a combination of the latest in technology and the best in human intelligence. If you want to be part of a company that is at the forefront of tech-enabled customer experiences, make that career-defining move and join us!

 

When you join HGS, you join a culture that champions all-round growth and encourages you to stay passionately curious.

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About Us

HGS is a world leader in consumer engagement, digital CX, and business process management, and is a part of the multi-billion-dollar conglomerate, the Hinduja Group. As one of the top employers in Canada, our innovative HR practices and people-first workplace culture have motivated many individuals to chart their career growth with us. Striking the right balance between technological skills and human ingenuity is what we do best!

22
k+
 
Employees
20
 
Global Languages Supported
 
8
 
 
Countries
900
+
 
Clients
 
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Life at HGS

Changemakers and trailblazers are made when nurtured with the right skill sets in an empowering and performance-driven setting. Our inclusive culture, mentorship programs, and career growth-oriented podcasts allow people to stand out and reach their full potential with consistent learning and a chain of support.

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Our Global Workforce

Nurturing career aspirations over the years.

 
34
 
 

Delivery 
Centres

 
22
k+
 

Employees

 
97
%
 

Employee 
Satisfaction

 
50
%
 

Global Diversity 
ratio

 

Diversity, Equity, & Inclusion

A big part of what makes working with us exciting is our openness to celebrating every one of our employees irrespective of gender, ethnicity, and cultural differences. All aspects of the company, from hiring and training to growth and recognition adhere to our diversity and inclusion policies and practices. Talent is talent and HGS strives to create a more equitable workplace where everyone can embrace their authentic self.

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Meet Our Champions

At HGS, we believe in the tremendous power of collaboration and find new strengths in the process of winning together. Our growth story spanning two decades is powered by each one of our people, who are excited to work together in a stimulating environment that is led by people-first values.

Work@Home

People are the voice and heart of our business. HGS Canada offers remote customer service positions. Our HGS Work@Home team members are always connected and are part of a virtual community.

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Kenneth

Work from Home 
Customer Service Representative
lene 

Leanne

Work from Home
Talent Acquisition Lead

Career Blogs

Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.

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Essential Skills to Win in a Customer Service Role

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Career Opportunities in Contact Centers

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How to Really ‘Listen!’

Careers at HGS

We believe every role at HGS is brimming with a myriad of possibilities to unlock your potential and accelerate growth. You are at the gateway to the next exciting phase of your career. Take the plunge. Join us!

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Why Join Us

Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.

Discover what it’s like to be a champion of innovation.

Job Openings & Hiring Events | Industry Insights | Career Development Blogs | Growth Stories

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