HGS is a global leader in business process management (BPM) and optimising customer experience. Having been in the business for more than four decades, our operations serve more than 900 of the world’s top brands in nine verticals spread across seven geographies.
Who We Are
Life At HGS
At HGS, every employee achieves professional triumph. We make this possible with our passion for developing our most significant investment: our people. Employees realise their full potential at HGS through a combination of training and education, sound employment policies, and giving back to the communities where we operate. We aim to make sure that our people have a life that is a lot easier than one can think possible.
Meet Our People
As organisation that has been growing continuously in the past two decades, we believe that growth is optimal only when it is holistic. The key to ensuring holistic growth is teamwork. With the power of collaboration, we have unlocked each of our full potentials and even found new strengths in the process. When you join us, you will be a part of an enriching and nurturing work environment, designed to bring out the best in you.
Richard Newman
Customer Service Representative, HGS Jamaica
The management is better than I’ve seen in other organisations. You are really respected no matter what level you are at.
Nicola Hayden
Team Lead, HGS Jamaica
I love to support my staff. Seeing them do well as a result of my direct influence is really motivating for me. We have a unique ‘family’ culture, which is like no other workplace.
