Meet Our Champions


Our leaders exemplify impactful
innovation, championing every moment

At HGS, our leaders stand as beacons of innovative impact, embracing every instant with intensity. They drive our pursuit of uncharted territories, fearlessly confronting challenges. They not only exude an unwavering commitment to excellence but also embody a tireless growth mindset. Prioritizing people, they set the tone for our journey. For us, championing every moment effortlessly flows from this collective brilliance. Our champions understand that focusing on people above all propels us to unparalleled heights.

Our Employees Speak

People are the cornerstone of our success

At HGS, we hold the belief that every employee's voice is invaluable. In the narratives that follow, remarkable individuals share their unique experiences, demonstrating how they not only seize each moment but also champion it, contributing their distinct brilliance to our collective success. Their stories not only validate HGS as a "Great Place to Work" but also illustrate how we create an inspiring workplace culture that empowers everyone.

Regional Training & Quality Manager
My favorite thing about working at HGS is the incredible opportunity the company has given me for growth and advancement.
Senior Manager Client Services
HGS has been an amazing work family for the past 11 years that I have been employed. We pride ourselves on hiring from within, and this is how I got to move up from a Regional Training and Quality Manager to a Senior Manager of Client Services.
Director of Operations
HGS has truly been a game-changer in my professional journey. They consistently invest in their employee’s growth and development, providing opportunities for learning and advancement.
Our Recruiters Speak

Championing professional & personal triumph

Our recruiters are committed to building the best teams and helping people reach their fullest potential and thus enabling a healthy and productive work space. They believe in the power of people coming together to do great things. Listen to what our recruiters have to say to get a wholesome idea of your role and life at HGS.

Every candidate must have strong communication skills, a willingness to learn, and a positive attitude to eventually become a higher performer. At HGS, we work with a variety of different clients, and as a result, we have lots of opportunities internally for growth and development.
HGS is a great opportunity for those looking for growth and stability. Some of the most important qualities that I look for are stability, the ability to communicate well, and most importantly enthusiasm about an opportunity for personal and professional growth.

Grow with HGS

Set yourself up for limitless growth with us

Grow with HGS

Career Blogs

Our top recruiters and trainers share inspiring stories of advancing their CX career 
journeys and insights into building great outcomes for our clients.


Essential Skills to Win in a Customer Service Role


Career Opportunities in Contact Centers


How to Really ‘Listen!’

Employee's and Recruiter
Video Testimonials

Discover what it’s like to be a champion of innovation.

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