Why Join Us

What it’s like to work at HGS

Welcome to HGS, where your career is the centerpiece. In our people-centric culture, we empower you to map your future with confidence, fostering a diverse and inclusive work culture. Seize opportunities for growth, learning, and development in the realms of digital customer experience, back-office processing, and HRO solutions.

We prioritize employee engagement, work-life balance, and innovation, with award-winning training programs ensuring an exciting and sustainable career. We offer dedicated support and wellness initiatives to create a positive workplace environment.

At HGS, teamwork drives transformative outcomes, and our long-term investment in people reflects a commitment beyond a job; it's a way of life.

What it;s like to work at HGS

Our Work Culture

Ours is a company founded on the principle of putting people first and where we champion every moment. We don't just strive for excellence; we encourage our people to do the same. At HGS, we have created a work culture where growth extends beyond our walls, and every day is dynamic for both our people and customers. We are a team of problem solvers, experts at seeing around corners and fueled by a culture of active community engagement. Our people are at the heart of our customers' digital-first growth story, contributing to a workplace filled with continuous learning, recognition, rewards, and fun, where each individual's true potential is valued. This dedication to our team has earned us the prestigious title of being a 'Great Place to Work Certified' organization."

Krissy
Krissy

Regional Training & Quality Manager

My favorite thing about working at HGS is the incredible opportunity the company has given me for growth and advancement.
Kimberl
Kimberly

Senior Manager Client Services

HGS has been an amazing work family for the past 11 years that I have been employed. We pride ourselves on hiring from within, and this is how I got to move up from a Regional Training and Quality Manager to a Senior Manager of Client Services.

Our Champions Share Their Success Tips

I’m happy to report that I have found the right company that allows me to be who I am. This is a space where I am allowed to feel what I am supposed to feel and be accepted for who I am
Richard

Richard

Operations Team Leader

Human Resources “HGS is an organization that embraces diversity, pride, heritage, and culture of the past, present, and future”.
Kevin

Kevin Carmichael

Senior Manager of Talent Strategy

HGS has given me the opportunity to grow and expand my experience in a leadership role
Raquel

Raquel

Trainer

I’m happy to report that I have found the right company that allows me to be who I am. This is a space where I am allowed to feel what I am supposed to feel and be accepted for who I am
Richard

Richard

Operations Team Leader

Human Resources “HGS is an organization that embraces diversity, pride, heritage, and culture of the past, present, and future”.
Kevin

Kevin Carmichael

Senior Manager of Talent Strategy

HGS has given me the opportunity to grow and expand my experience in a leadership role
Raquel

Raquel

Trainer

Employee Testimonials that talk about HGS culture

video1

International week of happiness.

video2

Support team = Brand's lifeline

video3

Success Story of Richard, HGS

video1

International week of happiness.

video2

Support team = Brand's lifeline

video3

Success Story of Richard, HGS

Ready To Start Your Career with Us?

Our Recruiters Share Their Top Interview & Resume Tips

Start-your-career-with-us

Discover what it’s like to be a champion of innovation.

Job Openings & Hiring Events | Industry Insights | Career Development Blogs | Growth Stories

discover-bg