In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.

Kyle:I am currently pursuing a bachelor’s degree in business and have a background in recruiting and call center operations.

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.

Juan:I studied for 2 years at UTEP and have 22 years of call center experience.

The last two years have changed everything. For organizations, employees, and leaders, job trends are mainly affected. Many upheavals have been experienced in the job market, largely because of the pandemic, and the trend is likely to remain the same in 2022.

Tanvir is one of our Designate Human Resource Generalists at HGS Canada.

Raquel shares her thoughts on mentorship, career development, and supportive culture at HGS

Bilingual call centres help significantly improve the customer experience. BPO companies in Canada are increasingly offering bilingual call centre services to deliver quality customer care. If you are bilingual and proficient in French, have a passion for communication and customer service, the BPO industry can be a rewarding career path.

In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.