Hira has been working as Human Resources Generalist at HGS. She started her journey back in 2019, quickly building lasting professional relationships at HGS with her approach of infusing fun into her work.

"There is little success where there is little laughter! This quote by Andrew Carnegie, an Entrepreneur summarizes how Hira consistently found ways to add fun to her work and was able to enhance her growth and professional relationships at HGS.

Dallas joined HGS in November of 2018, starting his remarkable journey of growth and enhancement. Through the years, he has progressed tremendously and is now guiding others to do the same

Family, the word that Dallas - Team Leader, uses to describe his co-workers at HGS. He says everybody feels like family. If one person is having a rough time, everybody's concerned and does what they can to make life easier and better. This family-like environment has given Dallas the comfort and security that he needed to grow as a leader and advance in his career.

George has been working as Site Director at HGS. He started his journey back in 2016 and here he is sharing his approach towards self-development and how it has helped him in enhancing his skills and career advancement at HGS.

Motivation is what gets you started. Habit is what keeps you going!” This quote by Jim Rohn, an American entrepreneur summarizes how George showcased his willingness of enhancing his skills and taking his focus one step further helped him to achieve his goals at HGS.

The Philippines has emerged as a key player in the global call center industry, renowned for its skilled workforce and proficiency in English. Many companies opt to outsource their customer service operations to call centers in the Philippines, benefiting from the professionalism and customer-centric approach of Filipino agents. This strategic decision often leads to enhanced customer satisfaction, underlining the significant contribution of the Philippines in the global call center landscape.

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.

Sandra: I have worked at HGS for 5 complete years.

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.

Kyleigh: I completed my high school diploma and have been with HGS for 7.5 years.

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.

Kyle:I am currently pursuing a bachelor’s degree in business and have a background in recruiting and call center operations.