Colette is one of our customer service representatives at HGS Canada. She has been with us for more than 10 years now. She shares with us her HGS story.

HGS: How has the journey been so far?

Colette: It has been rewarding indeed! When I first joined, I wouldn’t have predicted that my team would become like my family. If any of us needs help, the rest of us step in to help out. You feel reassured around people like that.

HGS: What about HGS do you share with those whom you refer here?

Francine is a bilingual team leader with HGS Canada. She has been with us for almost five years now. She shares with us her HGS experience:

HGS: How has the journey been so far?

Francine: It's been great! I started out here in 2015, and I was an agent for a full year before becoming a bilingual team leader. I spent three wonderful years as a team leader in Windsor before transferring to my current position as a Work@Home bilingual team leader in my home province of New Brunswick.

In this series, our recruiters speak about all that it takes to join Team HGS.

HGS: Tell us about your education and experience.

At HGS, we believe strongly that the quality of team members is paramount to the quality product we deliver to our clients. We have a responsibility to provide a workplace where people with initiative and desire can grow professionally. The ReadyNow program has been designed and developed for this exact purpose.

Rebecca is a Customer Service Associate with HGS Canada. She has been with us for more than five years now. She shares with us her experience with HGS.