Important Notice: Recruitment Scam Alert It has come to our attention that fraudulent interview letters and job offers are being circulated in the name of HGS (Hinduja Global Solutions), particularly targeting individuals in Nigeria. Please be informed: - HGS does not have offices or conduct recruitment in Nigeria. - All genuine job openings are listed only on our official careers website and communicated through verified HGS channels. - We do not charge any fees for interviews or job offers. If you have received such communication, we urge you to verify its authenticity by writing to us at Talk2Us@teamhgs.com. Help us stop fraud. Do not share personal or financial information with unknown recruiters claiming to represent HGS. - Stay Alert. Stay Safe. - Team HGS

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HGS Recruiters Share How to Win at Interviews for Customer Service Jobs

Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, interviews vary in terms of how we experience them. Here are some pointers that our recruiters across the globe share with their candidates on a regular basis, for a positive interview experience:

Stories @ HGS: Tosan Adeogun

Tosan Adeogun is one of the deputy team managers at HGS UK. He has been with us for nearly three years now. He shares with us his experience with HGS.

How has your journey with HGS been so far?

It’s been a great learning experience for me. I understand people better now than when I started. I think what’s truly remarkable is how accommodating HGS can be with individual circumstances. In my role as a deputy team manager, I draw inspiration from this method of working.

What are some qualities you look for in your team members?

Stories @ HGS: Katelyn B

Katelyn B is one of our customer service advisors in HGS UK. She shares with us what she likes about working with HGS.

How has the journey been so far?

It has been exciting! My role with HGS helps me use my domain knowledge and grow as an expert because we are always in conversation on the topic. It feels nice that my domain expertise is still relevant to my work here. As a result, my confidence has also grown immensely in the workplace.

What inspires you at work every day?

Why Customer Service Is A Great Start To Your Career

Customer service is one of those industries that do not lose their sheen, no matter what age or era. Until we have businesses offering products and services, we will have customer service. This ever-green sector provides not only diverse learnings but also plenty of opportunities to be the best version of oneself. As one of the few industries that explicitly seek a young workforce, customer service is a world of possibilities for the ones starting out in their careers. Here’s why:

Our Leaders Speak: Adam Foster

Adam Foster is the CEO of HGS - UK & Europe. He has been with us since July 2017 and is responsible for business expansion into key European markets. Adam is also part of the HGS Global Advisory Board, participating in corporate strategy. He reflects on aspects about HGS that stood out for him during his recruitment process and why HGS - UK is a workplace of growth for job seekers, currently.

What about HGS is the most striking for you?

Stories @ HGS: Amrit Sidhu

Amrit Sidhu is one of our customer services advisor in HGS UK. She shares with us her experience of working with HGS.

How has the journey been so far?

My team here is brilliant. When it comes to working, teammates are helpful and motivating. Even outside of work, we have an excellent dynamic, so we spend a fair amount of time socialising, as well. HGS is a fun, multicultural work environment and I think this enables us to learn a lot from each other.

What inspires you at work every day?

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