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SAStaying Motivated at the Workplace
By Malathy Mohan, Executive-Talent Acquisition, HGS India
Stories @ HGS: Artur
Artur is a customer service advisor with HGS UK. He has been with us for almost a year now. He shares with us his experiences of working with HGS.
HGS: How has the journey been so far?
Artur: It has been learning-filled. I joined HGS for the experience of working in a contact centre. Everyone here is supportive and friendly, and they have helped me with whatever I need to do my best at work.
Growth: The HGS Way of Life
At HGS, our culture predominantly revolves around growth. Not only are we growing as an organization, but each of us is improving as professionals and as people. To ensure that collective growth, we have realized that our focus cannot only be on the results our people deliver. Some key aspects that enable success for everyone include our:
• Organizational development (OD) initiatives at various levels
• Recognition programs that periodically acknowledge contributions
Our Leaders Speak: Jenna Atkins
Jenna Atkins is the Head of Contact Centre HR at HGS-UK. She has been with HGS for six years now. In a conversation with us, she reflects on aspects that make HGS stand out as an employer.
Stories @ HGS: Maggie
Maggie, one of our project managers with HGS UK, shares her recent experience at one of our sites in the Philippines:
Essential Qualities You Must Have to Enable Career Growth
Many professionals prioritize career growth, but success requires more than technical expertise. Employers value individuals who demonstrate strong professional development skills, adaptability, and a willingness to learn. Developing the right qualities is crucial for career success, no matter your experience level.
This article outlines essential skills to grow professionally, helping you stay competitive and reach your career goals.
Stories @ HGS: Bhagyalakshmi Bheemireddy
Bhagyalakshmi is a process consultant who helps clients with processing bills in the healthcare sector at HGS. She has been working at HGS for over a year, joining straight out of college with a bachelor’s degree in computer science.
Stories @ HGS: Jade Brook
Jade Brook is one of our deputy team managers in HGS UK. She has been with us for nearly three years now. She shares with us her growth trajectory at HGS:
How has your journey with HGS been so far?
Stories @ HGS: Gordon Campbell
Gordon Campbell is one of our team managers at HGS-UK. He has been with us for over six years now. He shares his experience at HGS.
How has your journey with HGS been so far?
HGS Recruiters Share How to Win at Interviews for Customer Service Jobs
Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, interviews vary in terms of how we experience them. Here are some pointers that our recruiters across the globe share with their candidates on a regular basis, for a positive interview experience:
