Stories @ HGS: Artur

Artur is a customer service advisor with HGS UK. He has been with us for almost a year now. He shares with us his experiences of working with HGS.

HGS: How has the journey been so far?
Artur: It has been learning-filled. I joined HGS for the experience of working in a contact centre. Everyone here is supportive and friendly, and they have helped me with whatever I need to do my best at work.

Growth: The HGS Way of Life

At HGS, our culture predominantly revolves around growth. Not only are we growing as an organization, but each of us is improving as professionals and as people. To ensure that collective growth, we have realized that our focus cannot only be on the results our people deliver. Some key aspects that enable success for everyone include our:
•    Organizational development (OD) initiatives at various levels
•    Recognition programs that periodically acknowledge contributions

Essential Qualities You Must Have to Enable Career Growth

Many professionals prioritize career growth, but success requires more than technical expertise. Employers value individuals who demonstrate strong professional development skills, adaptability, and a willingness to learn. Developing the right qualities is crucial for career success, no matter your experience level.

This article outlines essential skills to grow professionally, helping you stay competitive and reach your career goals.

HGS Recruiters Share How to Win at Interviews for Customer Service Jobs

Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, interviews vary in terms of how we experience them. Here are some pointers that our recruiters across the globe share with their candidates on a regular basis, for a positive interview experience:

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