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The Covid-19 pandemic has changed things drastically and we have seen a forced change in the way industries are operating and delivering results. With the changed scenario and baseline, the parameters for companies looking for great candidates and vice versa has reformulated. Let's look at some of these points:
Don Bosco is one of our trainee process consultants at HGS India. He shares with us his experience of our virtual hiring process, in the context of the COVID-19 pandemic.
HGS: Describe your experience of getting interviewed virtually.
Prasanna is an operations manager at HGS India. He shares with us his experience of our virtual hiring process, in the context of the COVID-19 pandemic.
HGS: Describe your experience of getting interviewed virtually.
In an era of rapid technological advancements and evolving job markets, the need to upskill oneself has never been more critical. Whether you are an aspiring professional, a seasoned worker, or someone looking to pivot into a new career, upskilling is the key to staying relevant and thriving in the dynamic landscape of employment. This guide aims to shed light on what is upskilling, its significance, and provide practical strategies for individuals seeking to empower their future.
If you are an ambitious and dynamic person seeking out the best opportunities to build your career in the contact center industry, then you have come to the right place!
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Sooraj Janardhanan is a Deputy Manager with the Human Resources group at HGS India. He has been with us for over six years now. He shares his growth experience with the organization here.
HGS: How has the journey been so far?
Did you ever wonder what it would be like to work from home? More and more organizations like HGS offer a Work@Home solution to employees and while there are many benefits, we must also understand that Working from Home is not for everyone. Successful employees make a successful company, this is why you should do your research before applying for a position, and make sure the position is right for you!
William is a temp team leader with HGS USA. He has been with us for over seven years now. He shares with us his experience of growing with HGS.
HGS: How has the journey been so far?
William: The journey has been great! It’s been a steep learning curve over the years. I started out as a customer service representative, taking calls. After about six months, emails were another channel in the mix. Soon after, I was promoted to the role of lead operator.
Shoukath Ali Mohammed is a deputy manager in our training team at HGS India. He has been with HGS for over five years now. He shares with us his experience and growth story at HGS.
HGS: How has the journey been so far?
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