Important Notice: Recruitment Scam Alert It has come to our attention that fraudulent interview letters and job offers are being circulated in the name of HGS (Hinduja Global Solutions), particularly targeting individuals in Nigeria. Please be informed: - HGS does not have offices or conduct recruitment in Nigeria. - All genuine job openings are listed only on our official careers website and communicated through verified HGS channels. - We do not charge any fees for interviews or job offers. If you have received such communication, we urge you to verify its authenticity by writing to us at Talk2Us@teamhgs.com. Help us stop fraud. Do not share personal or financial information with unknown recruiters claiming to represent HGS. - Stay Alert. Stay Safe. - Team HGS

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Meet Recruiter Tanya

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.

Tanya:I am an MBA graduate. My experience is in lateral hiring and strategic sourcing. With HGS I have been in this role for five months.

Tips to Secure a Successful Customer Service Job

Customer experiences are crucial for any business, and it is crucial to keep in mind that even one negative experience can affect the business and brand of any company. It is a possible scenario to have customer service teamwork against the impact of negative interaction and turn it into a positive one, but this could mean the loss of that customer. While it cannot be forgotten that each customer is a precious commodity, losing them at the expense of poor customer service could be a hefty price to pay.

Screening Interview Tips for Voice & Non-voice Process Jobs

Finding the right job in the customer service sector—whether in a voice or non-voice role—can be both exciting and challenging. As you prepare for screening interviews, it's important to familiarize yourself with the typical voice and non voice process interview questions that might be asked. Whether you're just starting out or bring years of experience, confidently handling these questions can be a crucial step toward securing your ideal position.

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