In this series, our recruiters speak about all that it takes to be a part of Team HGS

Tell us about our education and experience.

I'm an MBA graduate. I have two years of experience in recruitment, handling in sectors of IT, ITES and non-voice processes for BPOs. HGS is my first experience with voice processes, and I mostly deal with freshers.

What are some must-have qualities you look for in candidates applying to HGS?

Suma Ramanna is a senior process trainer, based out of our Chennai centre. She has been with us for over eight years. She shares with us her experience of growth at HGS.

How has your experience been in all these years?

Udaya Kumar Kannan is one of our recruiting managers at HGS India. Being a PwD himself (Post-Polio Paralysis), Uday has a passion for combating employability challenges and creating employment opportunities for PwDs. Having faced social and employment rejections early in life, Uday understands the needs of this fraternity and brings in strong commitment to hiring and integration of PwDs at HGS.

At HGS, our culture predominantly revolves around growth. Not only are we growing as an organization, but each of us is improving as professionals and as people. To ensure that collective growth, we have realized that our focus cannot only be on the results our people deliver. Some key aspects that enable success for everyone include our:
•    Organizational development (OD) initiatives at various levels
•    Recognition programs that periodically acknowledge contributions

Keerthi Prasad is one of our assistant managers in operations with HGS India. He has been with us for over 12 years now. He shares with us his experiences at HGS:

How has the journey been so far?

Bhagyalakshmi is a process consultant who helps clients with processing bills in the healthcare sector at HGS. She has been working at HGS for over a year, joining straight out of college with a bachelor’s degree in computer science.

Ramesh Appunu is a manager in the Talent Acquisition team in HGS India. He has been with us for over five years now. He shares with us his experience here:

How has your journey with HGS been so far?

Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, interviews vary in terms of how we experience them. Here are some pointers that our recruiters across the globe share with their candidates on a regular basis, for a positive interview experience:

Neeta Patel is one of the team leaders with HGS India. She has been with us for over three years now. She shares with us her experiences with HGS.

How has your journey with HGS been so far?