India
Canada
Colombia
Jamaica
Philippines
UK
US
SA
Innovate & succeed with our values
#ChampionEveryMoment
Championing Customer Success Through Our People
A digital-first, people-centric organization transforming customer experiences (CX)
As a global leader in the customer experience industry, we combine our expertise in automation, analytics, and AI with talent and deep domain expertise to deliver exceptional business excellence in digital customer experience, back-office processing, contact centers and HRO solutions.
Shaping the future of our client's businesses by striking the perfect balance of people and technology
People are the backbone of every future-ready company; it is the same with HGS. As a global leader in customer experience lifecycle, digital transformation, and business process management, we provide the people and technologies to make every customer interaction prompt, personal, and positive and every moment more meaningful.
Get ready to champion every moment!
Whether you are a seasoned professional looking to surge ahead or someone just starting a career in digital customer experience at HGS, you can look forward to a supportive and collaborative environment dedicated to career advancement and growth. The culture at HGS is one where you can champion holistic growth. We are committed to ensuring an empowering workplace that offers a world of opportunities for your long-term growth and where your success is our priority. With us, you get to champion every moment!
Mission | Vision | Values
Our purpose, progressive outlook, and robust values empower our team to excel and achieve exceptional client results. Delivering excellence
Our Mission
Innovate, optimize, and grow our clients' businesses with the perfect balance of technology and people
Our Vision
Be the world's leading expert in transforming customer experiences for the most admired brands.
At Our Core
Our employees, our clients, and their customers are at the heart of everything we do.
Our Values
Our framework of shared values guides every individual, intent and interaction and encourages everyone at HGS to deliver their best work every day.
Our word is our bond.
We deliver on our promises every time.
We raise the bar higher and higher.
Continuous innovation is in our DNA.
Your success is our success.
We align everyone and everything needed to achieve our shared goals together.
We work to give.
We care for our planet and our people, clients, and partners.
Together, we progress.
We embrace differences and foster an environment of mutual trust respect, and equality
Locations
Our global footprint spans nine countries, reflecting our commitment to delivering exceptional customer experience solutions to clients worldwide. Our offices in India, at Bengaluru, Mysuru, Visakhapatnam, Hyderabad, and Mumbai, offer diverse cultural experiences and abundant opportunities for professional and personal growth.
- Bengaluru
- Mysuru
- Visakhapatnam
- Hyderabad
- Mumbai
Awards and Recognitions
Accolades come your way when you are dedicated to championing a winning workplace culture that values people and their contributions.
Why Choose HGS
People-Centric
Culture
Culture
Global Reach
Local Impact
Local Impact
Inclusive and
Diverse Workforce
Diverse Workforce
Community
Engagement
Engagement
Learning and
Development
Development
Innovative Career
Paths
Paths
Recognition and
Rewards
Rewards
Employee Support
and Wellness
and Wellness
