this series, our recruiters speak about all that it takes to join Team HGS.

HGS: Tell us about your education and experience. 

By Scott Yates, General Manager, HGS

About the article

At HGS, CX Day and CS Week, which fall in the first week of October, are important occasions to recognize our many associates on the floor around the world for their tireless contributions to helping us be a recognized global BPM player. Scott Yates, General Manager-Operations, shares how our representatives are esentially story-tellers, reinforcing our clients' brand narratives to their customers.    

By Scott Yates, General Manager, HGS

About the article

By Subramanya C, Chief Technology Officer, Hinduja Global Solutions (HGS)

About the article

In this series, our recruiters speak about all that it takes to join Team HGS.

HGS: Tell us about your education and experience.

By Fiona Costa, Assistant Manager-OD & PM, HGS India

When life brings you at a cross road, where do you look for a GPS?

HGS strongly believes in giving back and strengthening its most valued asset: its people.

We believe the best form of investment is in the self. To this end, we have laid out a team dedicated to learning and development namely, Organizational Development and Performance Management (OD & PM).

By Malathy Mohan, Executive-Talent Acquisition, HGS India

In this series, our trainers share insights on how employees grow with HGS.

Tell us about your education & experience.

I am an Arts graduate. I have an experience of 8+ years in training and team handling in the telecom industry. I have handled both technical and product training. As a team coach, I have been managing a team of 15 to 25 members for 6+ years.

How do you make learning easy for new hires?