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9 Common Call Centre Interview Questions and Answers with HGS
Call centres play a pivotal role in ensuring seamless communication between businesses and their clients. As the first line of interaction, call centre agents become the face and voice of the company. In the call centre industry, excellent communication skills are paramount. They ensure clear, empathetic, and efficient customer interactions, contributing to a positive and memorable customer experience.
My Tech Idol by Sarayu Sridhar
This edition of My Tech Idol features Sarayu Sridhar, Lead Technical Architect, Digital Experience. Sarayu leads the strategy, development, and execution of digital product roadmaps for the HGS Digital team. She collaborates closely with cross-functional teams to elevate user experience and deliver industry-leading products to users. Let’s find out who inspires her when it comes to all things tech.
My Tech Idol is:
Reshma Saujani
Reshma Saujani is known for:
My Tech Idol by Deepti Pawar
In this edition of My Tech Idol, let’s look at who inspires Deepti Pawar, Senior Delivery Manager – Digital Intelligent Automation. Deepti is responsible for overseeing project delivery for business process automation for clients, identifying automation opportunities, and assisting the sales team in proposing solutions for new projects. Read about her Tech Idol below.
My Tech Idol is:
Alexander Graham Bell
Alexander Graham Bell is known for:
Meet Syam Vikas Vayalapalli
Syam has been an integral part of the Digital Experience team in Visakhapatnam for the past two years. He specializes in resolving issues and delivering solutions for efficient business operations, in addition to unit testing, and web content management. /p>
What are you currently working on?
Meet Harshitha G V - Business Analyst - Enterprise IT
Harshitha has been part of Enterprise IT team in Bengaluru for the last two years. Here, she specializes in evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
What are you currently working on?
How to Prepare for a Software Engineer Interview
The job industry in India is highly competitive, with a teeming pool of qualified candidates eyeing the position you plan to apply for. Today, it takes more than just studying hundreds of LeetCode questions to crack a software engineer interview. It is not enough that you possess the necessary skill set, but it’s important that you communicate and present yourself in a manner that appeals to your potential employer during the interview process.
My Tech Idol by Nat Radhakrishnan
This edition of My Tech Idol features the face of all things tech and innovation at HGS. As President and Chief Innovation Officer (CIO),Nat Radhakrishnan is responsible for managing the HGS Digital business, overseeing our Enterprise IT and Automation teams, driving innovation across HGS, and developing new industry-oriented solutions. Read on as he weighs in on his tech idol below.
My Tech Idol is
Nikola Tesla
Nikola Tesla is known for:
Top Tips on How to Prepare for a Job Interview
A good resume can only get you a foot in the door of an organization. Your next step is to showcase why you are suited for the BPO job at the interview. This is where you effectively upsell yourself and outshine other candidates to grab the lucrative job opportunity.
