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Technology is evolving rapidly, and businesses must keep up with the latest IT trends to stay competitive. Upcoming technology in 2025 will redefine how industries operate, increasing efficiency, security, and innovation. From AI-powered automation to quantum computing, the top 10 technology trends will impact various sectors, including customer service jobs and the most in-demand tech jobs.
The technological arena is evolving at an unprecedented pace, constantly reshaping industries and redefining the skills employers seek. Understanding these latest technology trends is crucial for individuals navigating their careers in this dynamic environment. This article explores ten recent trends in technology that are currently shaping careers across various sectors.
As we leave the year 2024 behind, let’s agree that the IT sector was a cascade of roller coaster rides! The endlessnever-ending socio-political strife and the emergence of pathbreaking artificial intelligence tools created ripples in the tech landscape. There was a significant restructuring in how operations were done in the IT sector.
How has your experience been with HGS?
• It was a great experience working with HGS, I gained insights both professionally and personally and am still learning.
A Journey of Two Decades: My Heartfelt Experience at HGS
Welcome to a special episode of SONIC, where we kickstart our International Women’s Day celebrations! This year, we explore why IWD remains relevant today, the importance of allyship, and how we can collectively accelerate action toward gender equality. Joining us for this discussion are Shilpa Sinha Harsh, EVP, Global Corporate Communications, CSR, DEI & ESG; Charmaine Timothy, Author & Founder, MindSpace; Sandhya Manoj, Founder & CEO, Hummingbird.
Let’s discover a step-by-step guide to creating an effective career development plan for growth. From self-assessment to setting SMART goals, explore strategies to advance your professional journey. Learn how to research career paths, develop key skills, and craft an actionable plan for success. Tune in and take control of your career path with us!
A Digital Postcard from our people to their younger selves. Through their words, they also hope to Inspire those at the start of their careers at HGS.
Dinesh Charak - Senior Vice President – Legal:
Dear 22-year-old self,
Success is a journey, not a destination - embrace the experiences and enjoy the ride.
Remember, time is precious, so honor your commitments to yourself and others. Respect isn't given; it's earned through actions and understanding, and empathy will help you build meaningful connections along the way.
AI in customer service refers to the integration of advanced technologies to automate, enhance, and streamline customer interactions. AI tools in customer service can analyse large amounts of data, learn from patterns, and offer personalised support to customers.
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