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SAAndria Abraham P - Process Consultant.
Best Moment: At 1st week of HGS I had Training and Fun Activity was Held, Personally I Had lots of Fun & Got Mingled with new people So that was my most memorable moment.
Today, excelling in call centre operations is no longer a luxury; it’s a necessity. But how can you truly understand what's working and what's not within your call centre? Enter call centre analytics.
Empowering talent through inclusive culture at HGS!
Dive into the extraordinary experience of our amazing people within HGS's inclusive and diverse culture. Explore how diversity and an inclusive environment promote a thriving workplace. Tune in now to listen to our HGS team members and their stories.
What is a Cloud Engineer and How to Become One in India?
The technology has undergone a seismic shift in recent years. Cloud computing has emerged as the cornerstone of modern IT infrastructure, offering businesses unparalleled scalability, agility, and cost-effectiveness. But harnessing the full potential of this powerful technology requires a specialised workforce – enter the cloud engineer.
Steps to Improve Problem Solving Skills in Customer Service Job
In every industry, it is very impressive when you master certain soft skills that are universally admired and valued. Problem-solving skills are one such set of skills that every employer desires in various positions, be it customer service job, customer support, or any other. However, the ability to solve problems well doesn’t come naturally; it requires much patience, effort and consistent practice.
The digital disruptionrevolution is driving businesses to adopt technologies like SAP (Systems, Applications, and Products in Data Processing) to streamline operations, gain a competitive edge, and unlock valuable insights. SAP offers a comprehensive suite of software solutions for various aspects of business management.
