Explore AI and innovation in this podcast with Nat Radhakrishnan. Gain insights on how HGS leverages tech to enhance CX and drive transformation globally..

Explore the importance of fostering leadership qualities, embracing innovation, and mastering decision-making in your stride toward professional growth. Fuel your career trajectory by attending workshops, staying updated with industry trends, and gaining insights. Tune in now to learn all about upskilling and its benefits for your career advancement.

Joining HGS again is a rewarding experience. Reuniting with a company where you've flourished in a positive work environment adds a unique touch to your professional journey. We're thrilled to have Sudhakar back on board! Let's dive into some quick and exciting questions to capture his awesome journey back to HGS.

Can you share the duration of your previous tenure with our organization, and when did you decide to rejoin?

Explore expert tips to ease your pre-interview anxiety. From researching the company and understanding the role to mastering common interview questions and non-verbal communication, we've got you covered. Tune in now to level up your interview game and secure any position in the dynamic world of BPO.

This edition of My Tech Idol features Saravanan Thangavelu, Senior Vice President – Enterprise IT. Sara is a technologist at heart with a deep passion for Artificial Intelligence. He has not one, but four tech idols, each of whom contributed a major step in the advancement of AI. Read more as he weighs in on its impact and the figures who inspired him the most.

My Tech Idols are:

Rithwik’s responsibilities include automation project delivery, providing technical solutions, and managing the development team. He also evaluates the business process and requirements, oversees technical capabilities, and collaborates with diverse global teams on initiatives related to digital transformation and automation.

What are you currently working on?

In our first edition of My Tech Idol in 2024, say hello to Bala Loganathan, Senior Vice President – Global Delivery. Bala leads Tech Services Delivery for the HGS Digital team. Find out who inspires him when it comes to technology and more below.

My Tech Idol is:

Linus Torvalds

Linus Torvalds is known for:

Creating the Linux operating system and pioneering the open-source software movement, fostering collaboration and innovation in the tech community.

My first memory of Linus Torvalds:

In 2023, any discussion about the evolution of customer service will never be complete without mentioning artificial intelligence, omnichannel support, hyper-personalisation, and similar terms. These innovations reflect the futuristic roadmap that the BPO industry in India has created and executed with visible results.