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Robotic Process Automation (RPA) has emerged as a transformative force in the business world, automating mundane tasks and freeing up valuable human resources for more strategic endeavors. As the demand for RPA solutions continues to grow, so does the need for skilled professionals who can navigate this dynamic field.
Back office jobs these days are more than data entry jobs. However, back office jobs are not customer-facing, and they regulate the administration within the organisation. The back office is responsible for regulatory compliances, record maintenance, settlements & clearance, accounting, and IT. The best customer support jobs come with a lot of responsibilities toward business and customer satisfaction.
The Philippines has emerged as a key player in the global call center industry, renowned for its skilled workforce and proficiency in English. Many companies opt to outsource their customer service operations to call centers in the Philippines, benefiting from the professionalism and customer-centric approach of Filipino agents. This strategic decision often leads to enhanced customer satisfaction, underlining the significant contribution of the Philippines in the global call center landscape.
Customers are the cornerstone of any business. With clientele, the business can survive. The only purpose of any commercial activity is to attract customers because they drive revenue. Customers are synonymous with divinity, so it is essential to amuse them. You may find countless technical support job openings, but you should focus on the capability of this department.
The already high-tech world will never go out of vogue, and software is an essential and major technological development. Thus, it would be wrong to say that software engineering will ever go out of demand. The country's youth believes in new inventions and being one-of-a-kind, thus trying to develop new things every time.
Who Is a Software Engineer?
If you’re looking for a career in tech, there’s no better time to get started. There could be 149 million new technology jobs by 2025. Breakthroughs are happening every day and the opportunities are only just beginning. Over a decade ago, terms like cloud automation engineer, big data scientist, and robotic process automation lead, would have drawn blank stares from most people. Today, they are among the hottest tech jobs in a rapidly growing list.
“Every business is a digital business” – we have all heard this statement. And it’s true. Tech plays a key part in the functioning of several businesses. As per a McKinsey report, the COVID-19 pandemic has advanced the pace of digitization by several years. Given these shifts, one can only imagine the opportunities available for tech professionals now and in the near future.
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Tanya:I am an MBA graduate. My experience is in lateral hiring and strategic sourcing. With HGS I have been in this role for five months.
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