Important Notice: Recruitment Scam Alert It has come to our attention that fraudulent interview letters and job offers are being circulated in the name of HGS (Hinduja Global Solutions), particularly targeting individuals in Nigeria. Please be informed: - HGS does not have offices or conduct recruitment in Nigeria. - All genuine job openings are listed only on our official careers website and communicated through verified HGS channels. - We do not charge any fees for interviews or job offers. If you have received such communication, we urge you to verify its authenticity by writing to us at Talk2Us@teamhgs.com. Help us stop fraud. Do not share personal or financial information with unknown recruiters claiming to represent HGS. - Stay Alert. Stay Safe. - Team HGS

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Meet Virali Parikh-Senior Technical Lead – Analytics, Enterprise IT

Since February 2022, Virali has been part of the Enterprise IT team in Bengaluru, where she specializes in using the AWS cloud platform to build data pipelines for clients and gather insights that help them improve business decisions. We had a chat with her to understand her experiences over the past year. Read on.

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Why Company Values Are Important To Employees | HGS India

In today’s business world, company values are no longer just a statement on a website or poster in the break room. They are the foundation of the company’s culture. Today, employees want to work for a company that aligns with their values and beliefs. This is why company values have become increasingly important in the workplace. An organization’s brand values provide a framework for employees to make decisions, guide their behavior, and shape the company's culture.

Ultimate List Of Skills In Customer Service Role

Customer service is one of the most in-demand positions right now. According to the customer service trends enlisted by HubSpot, for 90% of people in the US, ustomer service is the key deciding factor in purchasing a particular product or service. A representative working in this field must have all the necessary skills in customer service to understand each client's problems, handle complaints quickly and efficiently, and provide a sympathetic ear at all times.

Most In-Demand Skills for Back Office Professionals

Back office jobs these days are more than data entry jobs. However, back office jobs are not customer-facing, and they regulate the administration within the organisation. The back office is responsible for regulatory compliances, record maintenance, settlements & clearance, accounting, and IT. The best customer support jobs come with a lot of responsibilities toward business and customer satisfaction.

Technical Customer Support Impact on Customer Satisfaction

Technical Customer Support Impact on Customer Satisfaction

Customers are the cornerstone of any business. With clientele, the business can survive. The only purpose of any commercial activity is to attract customers because they drive revenue. Customers are synonymous with divinity, so it is essential to amuse them. You may find countless technical support job openings, but you should focus on the capability of this department.

A Beginner’s Guide to Getting a Job in Tech

If you’re looking for a career in tech, there’s no better time to get started. There could be 149 million new technology jobs by 2025. Breakthroughs are happening every day and the opportunities are only just beginning. Over a decade ago, terms like cloud automation engineer, big data scientist, and robotic process automation lead, would have drawn blank stares from most people. Today, they are among the hottest tech jobs in a rapidly growing list.

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