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A Digital Postcard to 22-Year-Old me features advice from our people to their younger selves. Through their words, they also hope to Inspire those at the start of their careers at HGS.
Rajesh Earath, AVP, Operations:
Dear Rajesh,
You're just beginning a rewarding and dynamic journey - take your time. In the early stages, prioritize growth and learning over chasing a paycheck. The experiences and skills you gain now will become the foundation for long-term success.
Corporate Social Responsibility (CSR) is more than just a buzzword today. It has become an integral part of how companies operate, influencing not only their bottom line but also the environment, communities and the broader society. For individuals in daily operations like call centre managers, team leaders, and customer service representatives, understanding the role of CSR in business becomes necessary.
Technology is evolving rapidly, and businesses must keep up with the latest IT trends to stay competitive. Upcoming technology in 2025 will redefine how industries operate, increasing efficiency, security, and innovation. From AI-powered automation to quantum computing, the top 10 technology trends will impact various sectors, including customer service jobs and the most in-demand tech jobs.
