Important Notice: Recruitment Scam Alert It has come to our attention that fraudulent interview letters and job offers are being circulated in the name of HGS (Hinduja Global Solutions), particularly targeting individuals in Nigeria. Please be informed: - HGS does not have offices or conduct recruitment in Nigeria. - All genuine job openings are listed only on our official careers website and communicated through verified HGS channels. - We do not charge any fees for interviews or job offers. If you have received such communication, we urge you to verify its authenticity by writing to us at Talk2Us@teamhgs.com. Help us stop fraud. Do not share personal or financial information with unknown recruiters claiming to represent HGS. - Stay Alert. Stay Safe. - Team HGS

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HGS Recruiters Share How to Win at Interviews for Customer Service Jobs

Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, interviews vary in terms of how we experience them. Here are some pointers that our recruiters across the globe share with their candidates on a regular basis, for a positive interview experience:

Meet Recruiter Pallavi

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

HGS: Tell us about your education and experience.
Pallavi: I have an MBA, with specialisation in IT. Overall, I have over 12 years of experience. I’ve been with HGS for nearly three years now.

The AGRIMA Initiative in HGS-India

In 2014, when a number of IT companies in Silicon Valley released their gender diversity ratios for the first time, the disparity was startling and unavoidable. Gender imbalance in the workforce had become a hard issue to brush under the carpet. Several organisations took notice and publicly pledged to improve the overall diversity balance in their workforce. On a surface-level, the importance of gender parity can be weighed by the direct impact of having a balanced workforce, giving the organization competitive advantage.

Why Customer Service Is A Great Start To Your Career

Customer service is one of those industries that do not lose their sheen, no matter what age or era. Until we have businesses offering products and services, we will have customer service. This ever-green sector provides not only diverse learnings but also plenty of opportunities to be the best version of oneself. As one of the few industries that explicitly seek a young workforce, customer service is a world of possibilities for the ones starting out in their careers. Here’s why:

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