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Work Values: What Should A Job Seeker Focus On? | HGS Philippines
As a job seeker, it can be challenging to navigate the job market and find a role that aligns with your values and career goals. However, by identifying and prioritizing your work values, you can make informed decisions and choose a job that pays well and provides you with a sense of purpose fulfillment, and satisfaction. In this blog, we'll explore what work values are, why they matter, and provide examples of work values for career development.
10 Top Reasons You Should Work in Customer Service
Customer service is the process by which a company interacts with its customers, either directly or indirectly. A good customer service program aims to satisfy customers' needs while building loyalty and profitability for the organization. It can make or break a company and its reputation in the eyes of consumers. It can be especially true for small businesses, which often depend on word-of-mouth advertising.
What is Customer Satisfaction and How to Achieve It?
The Philippines has emerged as a key player in the global call center industry, renowned for its skilled workforce and proficiency in English. Many companies opt to outsource their customer service operations to call centers in the Philippines, benefiting from the professionalism and customer-centric approach of Filipino agents. This strategic decision often leads to enhanced customer satisfaction, underlining the significant contribution of the Philippines in the global call center landscape.
Working in Customer Service : Everything You Need to Know
Customer service is crucial to any business because it helps to retain clients. Looking after consumers during and after providing them with a product or service is essential for the organisation, irrespective of the firm size. The customer service department is nothing without customer service associates, as they are the jack-of-all-trades. You can find ample Customer service jobs in Philippines, but all you need is the right skills to be successful..
Technical Customer Support Impact on Customer Satisfaction
Technical Customer Support Impact on Customer Satisfaction
Customers are the cornerstone of any business. With clientele, the business can survive. The only purpose of any commercial activity is to attract customers because they drive revenue. Customers are synonymous with divinity, so it is essential to amuse them. You may find countless technical support job openings, but you should focus on the capability of this department.
Meet Recruiter Efren
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Meet Recruiter Dexter
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Skills To Upgrade To Master The Customer Service Role
With the emergence of successful brands, the demand for customer service executives has increased. The companies and the brands scale up based on the loyalty of their customers. Customers are the pillars of the brands. When the brands provide great support to their customers, it makes them feel valued.
My Mentor Blog: Janina
Janina is one of our Team Lead at HGS Philippines. She shares with us her insights on career growth and mentorship at HGS.
How would you describe the mentorship in HGS?
Mentorship in HGS is great and exciting. There are a lot of chances to learn and grow.
How has your mentor helped you shape your career for the better?
