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SAHGS Philippines Rocks in Kick-Off Party 2018
SMX Convention Center, Pasay City, Philippines -
The months of preparation by Team HGS proved worth it as HGS Philippines rocked the venue for its annual kick-off party on June 3, Sunday.
Meet Recruiter: Jaypee
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
Tell us about your education and experience.
I have a BSBA degree with a major in Human Resources from PUP Manila. I have been involved with recruiting for customer service ever since I started working.
What are some must-have qualities you look for in candidates applying to HGS?
One HGS Run Transforms Into A Celebration of Giving
Quezon City, Philippines – Our CSR event for Wellness dubbed, “The One HGS FunDay 2018”, united over 1,500 employee runners and their families in this city’s famous university academic oval on March 18, 2018. Participants ran 2.2kms, 4.4 km, or 8.8km in support of their wellness advocacy.
Meet Recruiter: Hobie
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
1. Tell us about your education and experience.
I’m a graduate of Bachelors of Science in Business Administration, with major in Human Resource Development Management. After graduation, I joined HGS as a sourcing associate for nine months, and I'm currently working here as a specialist in recruitment.
2. What are some must-have qualities you look for in candidates applying to HGS?
Meet Recruiter: Yanyan
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
Tell us about your education and experience.
I have a degree in development communication from West Visayas State University. I have been working in recruitment for over two years now.
What are some must-have qualities you look for in candidates applying to HGS?
In my candidates, I look for excellent communication skills, determination to work and be a part of a team, and a knack for handling people.
Staying Healthy in Customer Service
Among all our priorities in life, health is always something that we are guilty of pushing to the backseat. However, it is necessary to understand that without good health, none of our other priorities would matter. Without health, work, targets and other critical aspects of life cease to hold meaning. Today, with our busy lives and schedules, keeping good health requires us to invest time and energy on a regular basis. Here are a few small things that can take us closer to a healthier and productive lifestyle-
Keys to Working Smart in Customer Service
As most customer service agents know, multitasking is an inherent part of the job. Many times, it is a requirement mentioned in customer service job descriptions. Ultimately, multitasking is about working smartly. When done right, multitasking enables CS agents to accomplish more in less time. Here are some ways you can get better at multitasking in the customer service industry:
Here’s how you can ace your job interview
Job interviews are one of those experiences that everyone has had at least once in their lives. Like most things, they also get better with practice. Here are some ways you can fine-tune your interview skills to convert them in your favor.
9 Tips to Become a Better Team Player at Work
Of all the skills that are must-haves in customer service, teamwork tops the list. The straightforward logic is that one individual alone cannot handle overall and end-to-end customer service. So, if a team were to manage customers, each member needs to be thinking similarly. Only team players are flexible enough to understand the larger goal and ensure they are contributing in their capacity to achieve it.
