Philippines
Canada
Colombia
India
Jamaica
UK
US
SAStories @ HGS: Gil
Gil is a customer service representative with HGS Philippines. He has been with us for more than ten years now. He shares with us his HGS experience.
HGS: How has the journey with so far?
How Work@Home Can help You
By Marco Colaiacovo, HGS Work@Home Lead
Did you ever wonder what it would be like to work from home? More and more organizations like HGS offer a Work@Home solution to employees and while there are many benefits, we must also understand that Working from Home is not for everyone. Successful employees make a successful company, this is why you should do your research before applying for a position, and make sure the position is right for you!
Stories @ HGS: Cristina
Cristina is a shift manager with HGS Philippines. She has been with us for more than a decade now. She shares with us her HGS growth story.
HGS: How has the journey with so far?
Stories @ HGS: Giselle
Giselle is a quality analyst with HGS Philippines. She has been with us for over a decade now. She shares with us her HGS growth story.
HGS: How has the journey with so far?
Giselle: The first job is no doubt a defining influence in every professional’s life. You get to learn new things—living on your own, paying rent, learning to manage your finances etc. I graduated college in 2009 and joined HGS soon after. I was only 21 years old when I started working.
CX Day Thoughts- Brand-behind-the-Brand Storytelling
By Scott Yates, General Manager, HGS
About the article
At HGS, CX Day and CS Week, which fall in the first week of October, are important occasions to recognize our many associates on the floor around the world for their tireless contributions to helping us be a recognized global BPM player. Scott Yates, General Manager-Operations, shares how our representatives are esentially story-tellers, reinforcing our clients' brand narratives to their customers.
How Engaged & Inspired Employees Drive Customer Satisfaction
By Scott Yates, General Manager, HGS
About the article
3 Ways Empathy is Still Important in CX
By Subramanya C, Chief Technology Officer, Hinduja Global Solutions (HGS)
About the article
Stories @ HGS: Milky
Milky is one of our quality analysts in HGS Philippines. She shares with us her HGS journey.
Impact of Learning and Development at HGS
The Value of Learning and Development
Training presents vast opportunities for employees to diversify their skill set, but it can a
A Little Help with Learning
By Fiona Costa, Assistant Manager-OD & PM, HGS India
When life brings you at a cross road, where do you look for a GPS?
HGS strongly believes in giving back and strengthening its most valued asset: its people.
We believe the best form of investment is in the self. To this end, we have laid out a team dedicated to learning and development namely, Organizational Development and Performance Management (OD & PM).
