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SAIn an era of rapid technological advancements and evolving job markets, the need to upskill oneself has never been more critical. Whether you are an aspiring professional, a seasoned worker, or someone looking to pivot into a new career, upskilling is the key to staying relevant and thriving in the dynamic landscape of employment. This guide aims to shed light on what is upskilling, its significance, and provide practical strategies for individuals seeking to empower their future.
If you are an ambitious and dynamic person seeking out the best opportunities to build your career in the contact center industry, then you have come to the right place!
In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.
Natoya is one of our team leaders with HGS Jamaica. She has been with us for over 4 years now. She shares with us her experience of working in HGS.
In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.
In this series, our trainers share insights on how employees grow with HGS.
HGS: Tell us about your education and experience.
Nathan: I’m currently pursuing bachelors in pharmaceutical technology at the University of Technology. I have worked in healthcare accounts for two years in another BPM company prior to HGS.
By Marco Colaiacovo, HGS Work@Home Lead
Did you ever wonder what it would be like to work from home? More and more organizations like HGS offer a Work@Home solution to employees and while there are many benefits, we must also understand that Working from Home is not for everyone. Successful employees make a successful company, this is why you should do your research before applying for a position, and make sure the position is right for you!
In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.
Kayan is one of our quality analysts with HGS Jamaica. Her daughter, Jayda, recently graduated from Shortwood Practising Primary and Junior High. Her hard work and achievement were recently celebrated in our office.
Ramo is a quality analyst with HGS Jamaica. He has been with us for nearly three years now. He shares with us his HGS growth story.
HGS: How has the journey been so far?
In this series, we celebrate the Primary Exit Profile (PEP) achievements of our employees’ children, who are a part of our family by extension.
Jodi Ann is a team leader at HGS Jamaica. Her son, J’kwon recently passed out of the Polly Ground Primary School.
