Lori-Ann is a part of our employee engagement team at HGS Jamaica. She shares with us her experiences working here.

HGS: How has the journey been so far?

In this series, our trainers share insights on how employees grow with HGS.

Tell us about your education and experience.

I have a BSc in Dietetics and Nutrition from the University of Technology, Jamaica. I have worked very little in my field of study, but I have applied the knowledge in my training sessions for one of our healthcare accounts. I have been in the customer service industry for over two years, now.

What's an evergreen tip for your trainees?

At HGS, our culture predominantly revolves around growth. Not only are we growing as an organization, but each of us is improving as professionals and as people. To ensure that collective growth, we have realized that our focus cannot only be on the results our people deliver. Some key aspects that enable success for everyone include our:
•    Organizational development (OD) initiatives at various levels
•    Recognition programs that periodically acknowledge contributions

In this age of transformation, careers require consistent upskilling, as a foundation for professional growth. Aside from the technical expertise that is needed for specific roles, certain qualities remain constant to enable organic growth:

1. Be open to improving.

Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, interviews vary in terms of how we experience them. Here are some pointers that our recruiters across the globe share with their candidates on a regular basis, for a positive interview experience:

In this series, our trainers share insights into how employees grow with HGS.

HGS: Tell us about your education and experience.

In this series, our trainers share insights on how employees grow with HGS.

HGS: Tell us about your education and experience.

In this series, our trainers share insights on how employees grow with HGS.

HGS: Tell us about your education and experience.