Customer service is one of those industries that do not lose their sheen, no matter what age or era. Until we have businesses offering products and services, we will have customer service. This ever-green sector provides not only diverse learnings but also plenty of opportunities to be the best version of oneself. As one of the few industries that explicitly seek a young workforce, customer service is a world of possibilities for the ones starting out in their careers. Here’s why:

Nakeita Clarke is one of our team leads in HGS Jamaica. She has been with us for over three years now. She shares with us her HGS story.

What motivates you every day at work?

My agents are my daily motivation. Helping them achieve their personal goals and being successful as a team is the best part of my job.

What do you like most about HGS?