Customer Service Agent Duties and Responsibilities
Duties & Responsibilities of a Customer Service Representative
Within customer service, the customer service representative (CSR) stands as is a crucial link between a business and its clientele. They shoulder the responsibility of ensuring that every customer interaction is not just a transaction but a positive experience. A proficient CSR is much more than a voice on the other end of the line; they are, in essence, problem solvers, brand ambassadors and advocates for the customer.
 
						 
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