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Thinking of settling a customer service executive in your career? It’s no lie that this job can be tough, but the rewards you get are second to none. Let us acquaint you with the fact that the customer support jobs in the USA are giving great opportunities to the freshers.
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Sandra: I have worked at HGS for 5 complete years.
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Kyleigh: I completed my high school diploma and have been with HGS for 7.5 years.
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Kyle:I am currently pursuing a bachelor’s degree in business and have a background in recruiting and call center operations.
In this series, our recruiters speak about all that it takes to be a part of Team HGS.
HGS: Tell us about your education and experience.
Juan:I studied for 2 years at UTEP and have 22 years of call center experience.
Amir is working as Quality Assurance Representative at HGS. He has been working with us for more than 3 years. Here, he shares his experience about analyzing and absorbing information in an organization.
Do you enjoy solving problems and have strong analytical skills? A career as a software engineer is best suitable for you. Pursuing your career in software engineering can be challenging and intriguing. With the advancement of technology, the need for software engineers is on the boom.
Tanvir is one of our Designate Human Resource Generalists at HGS Canada.
Raquel shares her thoughts on mentorship, career development, and supportive culture at HGS
Customer experiences are crucial for any business, and it is crucial to keep in mind that even one negative experience can affect the business and brand of any company. It is a possible scenario to have customer service teamwork against the impact of negative interaction and turn it into a positive one, but this could mean the loss of that customer. While it cannot be forgotten that each customer is a precious commodity, losing them at the expense of poor customer service could be a hefty price to pay.
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