Glossary Test

Glossary

Discover clear, easy-to-follow definitions of key terms from the world of
customer service and digital transformation, designed to boost your knowledge and support your career

0

A

Artificial Intelligence

Artificial Intelligence (AI) is transforming the way people work, learn, and interact with technolog...

B

BPO

Business Process Outsourcing (BPO) involves delegating specific business tasks—such as customer supp...

Business Intelligence

Learn what Business Intelligence is and how it helps businesses make smarter decisions....

C

Chatbot

A chatbot is a digital tool designed to simulate human conversation, helping users get information o...

D

Digital Transformation

Digital Transformation is reshaping how organizations operate, compete, and deliver value in a fast-...

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

A

  • Artificial Intelligence

B

  • BPO
  • Business Intelligence

C

  • Chatbot

D

  • Digital Transformation
Glossary Test

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