US
Canada
Colombia
India
Jamaica
Philippines
UK
SAChatbot
A chatbot is an AI-powered software that simulates human conversation, allowing businesses to interact with customers automatically. In India, chatbots help enhance customer service, streamline operations, and provide instant support across industries like banking, e-commerce, and IT.
What is Chatbot?
Chatbot meaning refers to a digital assistant that communicates via text or voice. Simply put, what is Chatbot? It’s a tool that answers queries, performs tasks, and provides responses without human intervention. The chatbots definition emphasizes automation and improved customer interaction. Many also search define chatbot to understand its real-world applications.
How Chatbots Work
Chatbots use AI, natural language processing, and machine learning to understand user queries and respond accurately. Some follow scripts, while advanced chatbots learn from interactions to improve over time.
Benefits & Use Cases
Chatbots provide 24/7 support, faster responses, cost savings, and personalized customer experiences. Common uses in India include:
- Customer service in banking and telecom
- Order tracking in e-commerce
- IT support and FAQs
Explore trending IT technologies through our blog.
Check out tech jobs in India on our Digital Jobs page.
Related Terms
Related Terms
Career Blogs
That spark of inspiration is everywhere, all you need to do is look. Our top recruiters and trainers share inspiring stories of advancements in their CX career journeys and insights into building exceptional outcomes for our clients.
