Meet Our Champions


Our leaders exemplify impactful
innovation, championing every moment

Our leaders set the tone for our unrelenting pursuit of new horizons and our approach to challenges. They embody a tireless growth mindset, a people-centric philosophy, and unwavering dedication to excellence. At HGS, championing every moment is effortless when guided by this collective brilliance. Our champions believe that focusing on people above all else propels us to unparalleled heights.

Our Employees Speak

People are the cornerstone of our success

Meet the heartbeat of HGS—our employees. In their own words, they share their experiences, their journeys, and what makes our organization a great place to work. Discover how our culture of warmth, growth, and innovation has shaped their careers and created a sense of belonging. These are the voices that drive our excellence. At HGS, we believe that every employee’s voice is important.

Customer Service Representative
I am happy at HGS because I like working with my colleagues and getting support from my management. They’re always very helpful.
Designate Trainer
The amount of support you feel within the company is astounding. When I expressed an interest in moving up, immediately I was given all information.
Regional Training and Quality Manager
My favorite thing about working at HGS is the incredible opportunity the company has given me for growth and advancement.
Technical Support Representative
Extremely professional and healthy environment to work in. Employee friendly and customer-oriented.
Site Director, Operations
HGS has truly been a game-changer in my professional journey. They invest their people's growth and development.
Our Recruiters Speak

Championing professional & personal triumph

Our recruiters are the driving force behind our growing team and play a crucial role in uncovering the next generation of HGS champions. They provide valuable insights into the qualities they seek in potential team members and how they create opportunities for personal and professional growth within our organization, making us the best company for career growth.

Aaron Stewart
Work@Home Recruiter
Working with HGS is an excellent opportunity to join a diverse global company with opportunities in a wide variety of roles, all of which set you up for success! I love the challenge of making another person’s life a little easier and seeing them succeed. We are all building this organization up with our work, team spirit, and inspiring work environment every day.
Sierra Seetram
We have an incredibly fast-paced environment at HGS. All our team members are unique professionals with a common drive and passion for growth, and this has such a positive impact on the way we work. We have a lot of fun with engagement activities like Spirit Week. To me, this makes HGS remarkable.

Grow with HGS

Set yourself up for limitless growth with us


Career Blogs

Our top recruiters and trainers share inspiring stories of advancing their CX career 
journeys and insights into building great outcomes for our clients.


How Tech is Transforming Contact Centers Tech Adoption Trends In The Contact Center


A Look at Thriving Tech Careers in HGS USA


A Guide to Landing Senior Technical Lead Jobs

Employee's and Recruiter
Video Testimonials

Discover what it’s like to be a champion of innovation.

Job Openings & Hiring Events | Industry Insights | Career Development Blogs | Growth Stories