Glossary Test

Glossary

Discover clear, easy-to-follow definitions of key terms from the world of
customer service and digital transformation, designed to boost your knowledge and support your career

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Machine Learning

Machine Learning is a core technology behind modern digital systems, enabling computers to learn fro...

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Outbound Calls

Outbound calls are a key aspect of customer communication where agents or sales representatives reac...

R

Remote Agent

A Remote Agent is a professional who delivers customer support, sales assistance, or technical help ...

Glossary Test

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