In this series, our trainers share insights on how employees grow with HGS.

HGS: Tell us about your education and experience.

Rachel DeJesus is one of our Product Specialists in HGS-USA and this year, she’s celebrating 25 years with us. She shares with us her experiences of working with HGS.

How has your journey been over the years?

Mirna Moreno is a senior HR representative, based in the USA. She has been with HGS for over 15 years now.

Evan Camp is an assistant operations manager in HGS-USA. Here, he reflects on the time since he got assimilated into the organization and his experiences with the work, culture, and his team.

How long has your stint been?

Customer service is one of those industries that do not lose their sheen, no matter what age or era. Until we have businesses offering products and services, we will have customer service. This ever-green sector provides not only diverse learnings but also plenty of opportunities to be the best version of oneself. As one of the few industries that explicitly seek a young workforce, customer service is a world of possibilities for the ones starting out in their careers. Here’s why:

Tim McElyea is one of our team leaders in HGS USA. He has been with us for over 21 years now. He shares with us his experience of working with HGS.

How has the journey been so far?

Melissa Hicks is one of our trainers at HGS USA. She has recently been promoted through our Ready Now program, a training module that prepares employees for leadership roles at HGS. She shares her HGS story with us.

How has the journey been so far?

Linda Morris Williams is one of our social media community specialists at HGS USA. She has been with us for over 7 years. She shares with us her experience here over the years.

How has the journey been over the years?

Kimberly Robinson is one of our team leaders in HGS USA. She has been with us for over 20 years now. This month is her anniversary here. She shares her experience in the time she’s been with us.

How has the journey been so far?

Jessica Machroli is a Team Leader at HGS-USA. She talks to us about her experience here and what she likes best about her job.

1. How long have you been with HGS?