Tim McElyea is one of our team leaders in HGS USA. He has been with us for over 21 years now. He shares with us his experience of working with HGS.

How has the journey been so far?

Melissa Hicks is one of our trainers at HGS USA. She has recently been promoted through our Ready Now program, a training module that prepares employees for leadership roles at HGS. She shares her HGS story with us.

How has the journey been so far?

Linda Morris Williams is one of our social media community specialists at HGS USA. She has been with us for over 7 years. She shares with us her experience here over the years.

How has the journey been over the years?

Kimberly Robinson is one of our team leaders in HGS USA. She has been with us for over 20 years now. This month is her anniversary here. She shares her experience in the time she’s been with us.

How has the journey been so far?

Jessica Machroli is a Team Leader at HGS-USA. She talks to us about her experience here and what she likes best about her job.

1. How long have you been with HGS?

Javier Ocon is a social media program coordinator with HGS-USA and has been with us for over seven years now. He shares with us his journey at HGS so far.

1. How long have you been with HGS?

Tim Schuh is the HGS-President of North America Operations and Global Business Excellence. He has been with the organization for three years now. Tim speaks about his own experience with HGS and the value propositions that HGS North America has for job seekers in the BPO sector.

How does HGS stand out for you?

Among all our priorities in life, health is always something that we are guilty of pushing to the backseat. However, it is necessary to understand that without good health, none of our other priorities would matter. Without health, work, targets and other critical aspects of life cease to hold meaning. Today, with our busy lives and schedules, keeping good health requires us to invest time and energy on a regular basis. Here are a few small things that can take us closer to a healthier and productive lifestyle-

As most customer service agents know, multitasking is an inherent part of the job. Many times, it is a requirement mentioned in customer service job descriptions. Ultimately, multitasking is about working smartly. When done right, multitasking enables CS agents to accomplish more in less time. Here are some ways you can get better at multitasking in the customer service industry: