Experiencing pre-interview jitters is entirely common, even for seasoned professionals in the BPO industry. However, it's crucial not to allow these nerves to obstruct your chances of securing your desired job. On several occasions, the anxiety surrounding unexpected questions can affect the body language and overall performance of highly qualified candidates, leading to an uncomfortable interview and potential opportunities slipping through the cracks.

Explore AI and innovation in this podcast with Nat Radhakrishnan. Gain insights on how HGS leverages tech to enhance CX and drive transformation globally..

Explore the importance of fostering leadership qualities, embracing innovation, and mastering decision-making in your stride toward professional growth. Fuel your career trajectory by attending workshops, staying updated with industry trends, and gaining insights. Tune in now to learn all about upskilling and its benefits for your career advancement.

Explore expert tips to ease your pre-interview anxiety. From researching the company and understanding the role to mastering common interview questions and non-verbal communication, we've got you covered. Tune in now to level up your interview game and secure any position in the dynamic world of BPO.

Black History Month is a chance to remember and teach pride and heritage to a younger generation that didn’t have to suffer the atrocities but to remember those who paved the way. They didn’t have to pick cotton in the heat of the day for little or no wages, while their white counterparts received an education. They didn’t have to eat in separate places or having to fear for their life because minorities wanted to be treated as equals with the same rights as white Americans.

The winds of change are sweeping through the realm of customer service, compelling call centers in the USA to embark on a transformative journey – one defined by digital technology

Stacy Lintner – Team Lead

What is your current Position at HGS?

Team Lead

What other positions have you held at HGS?