In this series, our recruiters speak about all that it takes to be a part of Team HGS.

Tell us about your education and experience.

I am a BS Nursing graduate and a registered nurse. I have over four years of clinical experience and over five years of BPO experience. I started out as a customer service representative, moved on to be a team leader and currently, I work in talent acquisition.

What are some must-have qualities you look for in candidates applying to HGS?

Customer service is one of those industries that do not lose their sheen, no matter what age or era. Until we have businesses offering products and services, we will have customer service. This ever-green sector provides not only diverse learnings but also plenty of opportunities to be the best version of oneself. As one of the few industries that explicitly seek a young workforce, customer service is a world of possibilities for the ones starting out in their careers. Here’s why:

SMX Convention Center, Pasay City, Philippines -

The months of preparation by Team HGS proved worth it as HGS Philippines rocked the venue for its annual kick-off party on June 3, Sunday.

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

Tell us about your education and experience.

I have a BSBA degree with a major in Human Resources from PUP Manila. I have been involved with recruiting for customer service ever since I started working.

What are some must-have qualities you look for in candidates applying to HGS?

Quezon City, Philippines – Our CSR event for Wellness dubbed, “The One HGS FunDay 2018”, united over 1,500 employee runners and their families in this city’s famous university academic oval on March 18, 2018. Participants ran 2.2kms, 4.4 km, or 8.8km in support of their wellness advocacy.

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

1. Tell us about your education and experience.

I’m a graduate of Bachelors of Science in Business Administration, with major in Human Resource Development Management. After graduation, I joined HGS as a sourcing associate for nine months, and I'm currently working here as a specialist in recruitment.

2. What are some must-have qualities you look for in candidates applying to HGS?

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

Tell us about your education and experience.

I have a degree in development communication from West Visayas State University. I have been working in recruitment for over two years now.

What are some must-have qualities you look for in candidates applying to HGS?

In my candidates, I look for excellent communication skills, determination to work and be a part of a team, and a knack for handling people.

Of all the skills that are must-haves in customer service, teamwork tops the list. The straightforward logic is that one individual alone cannot handle overall and end-to-end customer service. So, if a team were to manage customers, each member needs to be thinking similarly. Only team players are flexible enough to understand the larger goal and ensure they are contributing in their capacity to achieve it.

Subscribe to

Step into innovation.
Shape intelligent solutions.
Define what’s next.

Job Openings & Hiring Events | Industry Insights | Career Development Blogs | Growth Stories

subcribe