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What is Generative AI and How Does it Work?
In the ever-evolving landscape of Artificial Intelligence, one term that has gained significant traction is "Generative AI." This innovative subset is making waves across various industries, promising not just automation but the creation of entirely new content. It's a game-changer for those looking to streamline workflows and enhance efficiency. Let's break down what is Generative Artificial Intelligence, how it functions and why it matters for your work.
What is Generative AI?
Top 10 Skills IT Project Managers Need
The IT industry in India significantly contributes to boosting the country's economy. An article by EnsureIAS.com stated that the sector accounted for over 7% of India's GDP (gross domestic product). The value is poised to increase to 10% by 2025.
Digital Post Card by Dinesh Charak
A Digital Postcard from our people to their younger selves. Through their words, they also hope to Inspire those at the start of their careers at HGS.
Dinesh Charak - Senior Vice President – Legal:
Dear 22-year-old self,
Success is a journey, not a destination - embrace the experiences and enjoy the ride.
Remember, time is precious, so honor your commitments to yourself and others. Respect isn't given; it's earned through actions and understanding, and empathy will help you build meaningful connections along the way.
8 Things to Remember in Customer Interactions
Customer service (CS) and customer experience (CX) professionals are designated brand advocates, as first points of contact. At the end of a typical CX interaction, a customer will be left with a feeling. Going forward, this will, most likely, be the feeling they would attribute to the brand. Creating positive sentiments about the brand and maintaining it are big opportunity areas. Such customer interactions can lead to loyal customers, positive word-of-mouth, and even business growth.
Digital Post Card by Rajesh Earath
A Digital Postcard to 22-Year-Old me features advice from our people to their younger selves. Through their words, they also hope to Inspire those at the start of their careers at HGS.
Rajesh Earath, AVP, Operations:
Dear Rajesh,
You're just beginning a rewarding and dynamic journey - take your time. In the early stages, prioritize growth and learning over chasing a paycheck. The experiences and skills you gain now will become the foundation for long-term success.
