Corporate Social Responsibility (CSR) is more than just a buzzword today. It has become an integral part of how companies operate, influencing not only their bottom line but also the environment, communities and the broader society. For individuals in daily operations like call centre managers, team leaders, and customer service representatives, understanding the role of CSR in business becomes necessary.

Technology is evolving rapidly, and businesses must keep up with the latest IT trends to stay competitive. Upcoming technology in 2025 will redefine how industries operate, increasing efficiency, security, and innovation. From AI-powered automation to quantum computing, the top 10 technology trends will impact various sectors, including customer service jobs and the most in-demand tech jobs.

The technological arena is evolving at an unprecedented pace, constantly reshaping industries and redefining the skills employers seek. Understanding these latest technology trends is crucial for individuals navigating their careers in this dynamic environment. This article explores ten recent trends in technology that are currently shaping careers across various sectors.

As we leave the year 2024 behind, let’s agree that the IT sector was a cascade of roller coaster rides! The endlessnever-ending socio-political strife and the emergence of pathbreaking artificial intelligence tools created ripples in the tech landscape. There was a significant restructuring in how operations were done in the IT sector.