Canada
Colombia
India
Jamaica
Philippines
UK
US
SA
A workplace built on experiences that connect, empower, and inspire people.
HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence.
HGS delivers Intelligent Experiences by combining automation, analytics, AI, and deep domain expertise across the customer lifecycle.
Be part of the company using AI to enrich lives, improving how millions of people work, communicate, and receive service every day.
About Us
HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. We combine automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.
Employees
Global Languages Supported
Countries
Clients
Life at HGS
Changemakers and trailblazers are made when nurtured with the right skill sets in an empowering and performance-driven setting. Our inclusive culture, mentorship programs, and career growth-oriented podcasts allow people to stand out and reach their full potential with consistent learning and a chain of support.
Our Global Workforce
Nurturing career aspirations over the years.
Delivery
Centres
Employees
Employee
Satisfaction
Global Diversity
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Diversity, Equity, & Inclusion
A big part of what makes working with us exciting is our openness to celebrating every one of our employees irrespective of gender, ethnicity, and cultural differences. All aspects of the company, from hiring and training to growth and recognition adhere to our diversity and inclusion policies and practices. Talent is talent and HGS strives to create a more equitable workplace where everyone can embrace their authentic self.
Meet Our Champions
At HGS, we believe in the tremendous power of collaboration and find new strengths in the process of winning together. Our growth story spanning two decades is powered by each one of our people, who are excited to work together in a stimulating environment that is led by people-first values.
Work@Home
People are the voice and heart of our business. HGS Canada offers remote customer service positions. Our HGS Work@Home team members are always connected and are part of a virtual community.
Kenneth
Work from Home
Customer Service Representative
Leanne
Work from Home
Talent Acquisition Lead
Career Blogs
Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.
Careers at HGS
We believe every role at HGS is brimming with a myriad of possibilities to unlock your potential and accelerate growth. Your ideas are heard. Your impact is visible. Your work matters.
Why Join Us
Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.
