Important Notice: Recruitment Scam Alert It has come to our attention that fraudulent interview letters and job offers are being circulated in the name of HGS (Hinduja Global Solutions), particularly targeting individuals in Nigeria. Please be informed: - HGS does not have offices or conduct recruitment in Nigeria. - All genuine job openings are listed only on our official careers website and communicated through verified HGS channels. - We do not charge any fees for interviews or job offers. If you have received such communication, we urge you to verify its authenticity by writing to us at Talk2Us@teamhgs.com. Help us stop fraud. Do not share personal or financial information with unknown recruiters claiming to represent HGS. - Stay Alert. Stay Safe. - Team HGS

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Meet Our Trainers: Monique Guenette

In this series, our trainers share insights into how employees grow with HGS.

Name: Monique Guenette
Designation: Master Trainer and Quality Analyst with Canada Post
Department: Training and Quality Team 
Location: Timmins Working From Home

  1. Please tell us about yourself and your experience so far as a trainer?

    I have been a trainer with HGS for 10 years and I find that the best part is being one of the first faces of HGS. I get to meet the new hire agents and develop a great relationship with them. I can showcase the company in a positive way by leading examples of what a great agent looks like and sounds like.

  2. What’s a pro-tip you would share with those attending your training sessions?

    Communication is key! I cannot help you if I do not know what is going on.

  3. What about HGS do you share with your trainees?

    It is a great place to meet new people from all over Canada with great benefits.

  4. What are you known for among your trainees?

    Thinking outside of the box when faced with a challenge.

Want to kick-start your journey with inspiring trainers like this? Discover open roles at HGS and join our team today!

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