How to Start a Career in IT: A Complete Guide for Beginners

Technology infuses every part of our lives—from how we work, interact, and shop to how we access information and engage with others. The Information Technology (IT) sector is at the epicentre of the revolution, offering dynamic, high-growth career opportunities for people from all walks of life.

Whether you've just left school, are a mid-life career changer, or are simply curious about the industry, this comprehensive guide will show you how to begin a career in IT—even if you're starting from scratch.

Why Choose a Career in IT?

Before diving into how to start an IT career, let’s first understand why so many people are making the switch.

• High demand and job security: IT roles continue to grow as businesses increasingly rely on digital infrastructure. In the UK, the technology sector employs over 1.7 million people and is one of the fastest-growing industries.
• Diverse roles and specialisations: Whether you love solving problems, building websites, analysing data, or protecting systems from hackers, there's a niche for you in IT.
• Attractive salaries: Entry-level IT jobs often offer higher-than-average starting salaries, with significant earning potential as you gain experience and certifications.
• Remote and flexible work options: Many IT roles allow remote or hybrid working, which is ideal for those seeking work-life balance.
• Continuous learning: If you enjoy lifelong learning, IT offers a constantly evolving environment that will keep you on your toes.

Those looking into how to make a career in the IT sector often find that hands-on experience, certifications, and soft skills like communication and problem-solving are just as vital as technical knowledge.

Top IT Career Paths to Consider

The IT sector isn’t monolithic. It encompasses various roles, each with a learning path, tools, and goals. Choosing the right IT career path for beginners depends on your interests, strengths, and learning preferences. Here are some top IT career paths suited for beginners:

• IT Support Technician: Troubleshooting hardware/software issues and assisting users.
• Web Developer: Designing and building websites using HTML, CSS, JavaScript, and more.
• Data Analyst: Interpreting data to help organisations make strategic decisions.
• Cybersecurity Analyst: Monitoring networks and responding to threats.
• Software Developer: Writing code to create applications and software tools.
• Network Administrator: Managing computer networks and ensuring connectivity.
• Cloud Support Specialist: Helping organisations manage cloud infrastructure (e.g., AWS, Azure).
• Quality Assurance Tester: Testing software for bugs before deployment.

Choosing a role depends on your strengths, interests, and how much time and energy you’re willing to invest in learning specific skills. If you're asking yourself, "How do I start a career in IT?"—you’re not alone, and this guide will walk you through every step.

Step-by-Step Guide to Starting Your IT Career

If you’re asking, “How do I start my IT career without any technical degree?”—the answer lies in building a learning plan, choosing a specialisation, and gaining practical exposure. This complete guide will walk you through how to begin a career in IT, even if you’re unsure where or how to begin IT career planning from scratch.

Step 1: Understand the IT Landscape

Start by learning what is information technology and the different domains within it. IT includes software development, networking, cybersecurity, database management, and technical support.

Research what each role entails:

• What are the day-to-day responsibilities?
• What skills and tools are required?
• What’s the expected salary and career growth?

Websites like the UK’s National Careers Service or tech job boards can offer detailed job profiles and career outlooks.

Step 2: Assess Your Skills and Interests

Do you enjoy solving puzzles, helping others, or working with data? Your interests can help guide your decision. If you’re already working, take inventory of transferable skills—communication, analytical thinking, problem-solving, and attention to detail are all useful in IT.

Ask yourself:

• Am I more interested in working with people (support roles) or with code (development roles)?
• Do I prefer structure or creativity?
• Am I willing to work towards industry certifications?

Step 3: Acquire Relevant Education and Certifications

You don’t always need a degree to start in IT, but some formal training helps. Here are your options:

• Self-paced learning: Free platforms like Codecademy, FreeCodeCamp, or Khan Academy are great for learning to code or understanding networking basics.
• Bootcamps: Intense, short-term training focused on real-world skills—perfect for career changers.
• Certifications: For specific roles, the following certifications are ideal:
  • CompTIA A+ – Great for IT support beginners.
  • Google IT Support Certificate – Beginner-friendly and recognised.
  • Cisco CCNA – Good for networking professionals.
  • AWS Certified Cloud Practitioner – Useful for cloud roles.
  • Microsoft Certified: Azure Fundamentals – For those working in Microsoft environments.

Step 4: Gain Practical Experience

Theory is essential, but practical experience builds confidence and makes your CV stand out.

Ways to gain hands-on exposure:

• Internships or apprenticeships: Many UK companies offer entry-level IT training schemes.
• Volunteering: Help charities or small businesses with basic IT needs.
• Freelancing: Platforms like Fiverr or Upwork can help you build a portfolio.
• Personal projects: Build your website, app, or database to showcase your skills.

Step 5: Network and Build Connections

Your network can be a powerful tool when landing your first job. Start connecting with IT professionals through:

• LinkedIn: Follow industry leaders and engage with posts.
• Tech meetups: Attend events or webinars in the UK.
• Hackathons: Collaborative coding competitions that offer exposure and experience.
• Online forums: Join Reddit, Stack Overflow, or GitHub communities to share ideas and ask questions.

Step 6: Apply for Entry-Level IT Jobs

Now that you’ve built a foundation, it’s time to look for opportunities.

Start with:

• Customer service jobs with a technical element can serve as stepping stones.
• Helpdesk technician or IT support analyst roles.
• UK-based tech firms offer graduate training schemes.
• Use job portals like Indeed, Technojobs, or JoinHGS Careers.

Don’t forget to tailor your CV for each role. Need help with your CV? Check out our guide on Tips to create an impressive CV.

Step 7: Keep Learning and Growing

The IT world evolves fast. Stay current by:

• Subscribing to tech newsletters and blogs.
• Following YouTube channels (e.g., Traversy Media, Tech With Tim).
• Enrolling in advanced certifications (e.g., CompTIA Security+, AWS Solutions Architect).
• Reading our blog on Professional Goals 2025 to chart long-term success.

Most importantly, remain resilient. Learning how to change career paths means accepting uncertainty while staying focused on your goals. Celebrate small wins and be patient with the process—it’s a journey worth investing in.

How to Land Your First IT Job?

Breaking into tech may feel intimidating, but it’s doable with persistence and the right approach.

Here are some final tips:

• Customise your applications: Use keywords from the job posting.
• Craft a compelling cover letter: Show your passion and willingness to learn.
• Prepare for interviews: Practice behavioural and technical questions. Don’t forget to read our Job Interview Tips.
• Follow up: Always send a thank-you note post-interview.

Remember: Your first IT job doesn’t have to be your dream job. It’s your stepping stone.

Final Thoughts

If you’re wondering how to start a career in the IT sector, it begins with education, hands-on practice, and building a strong network of peers and mentors. By understanding the IT landscape, acquiring skills, building real-world experience, and networking, you can carve a path to a fulfilling tech career, no matter where you start.

At HGS UK, we are committed to helping talent of all backgrounds grow their careers in a fast-paced, digital-first world. Whether you're exploring customer service jobs with tech integration or aiming for more advanced roles in data, cloud, or cybersecurity, our team guides you through every step.