We provide a place for everyone to Learn, Lead, and Grow. Our Flexi Jobs come with benefits, opportunities for career advancement, an outstanding work-life balance, and a culture built around inclusivity.
We are Team HGS, a global BPM company with more than 21,000 employees spread across seven countries, making a difference to more than 900 of the world's top brands across nine key verticals.
We are a global leader in consumer engagement, digital CX, and business process management (BPM).
We make every moment more meaningful. We innovate, optimize, and grow our clients’ businesses with the perfect balance of people and technology.
As part of the global workforce, you'll have the ability to work in a collaborative and engaging environment with one goal, helping customers maximize the value of our products and services. We'll train you to be an expert in your field, so you can confidently deliver a fantastic customer experience.
- You'll field customer inquiries, resolve issues that may come up, identify each customer's unique needs, match customers with products and services, exercise emotional intelligence, and leave the customer with peace of mind that they have the right solution for their problems!
- Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction, and speed of service.
- As our client's brand advocates, you would help them elevate their brand through exceptional customer service.
(Reasons you would love working at HGS)
The culture of growth, learning, support and mentorship, compassion, and dynamism are pillars of every employee's life at HGS. In all our delivery centers, the atmosphere buzzes with the high energy levels of our people, combined with their attitude of raring to achieve. This carefully cultivated work ethic enables our employees to feel connected with their roles and give their best.
When our people win in the workplace, we win as an organization.
The perks of being an HGS employee don't stop at collaborating with great people or delivering smiles to our client's customers every day. Rather many of our job roles come with great benefits...
Starting as an hourly employee can be your first step towards finding a long successful career. We believe everyone should have an opportunity to learn new skills and build their career at HGS...
Find Shifts that work for you. We provide ways of working that fit with your life. As part of our Flex-Jobs Community, we provide you with many ways in which you can find something that get the most out of your life...