Glossary Test

Glossary

Discover clear, easy-to-follow definitions of key terms from the world of
customer service and digital transformation, designed to boost your knowledge and support your career

0

H

Help Desk

A help desk is a centralized system that businesses use to manage and resolve customer inquiries and...

I

Inbound Call Center

What Is an Inbound Call Center | Glossary | JoinHGS South Africa...

L

Live Chat

Live chat is an interactive communication tool that allows customers to engage in real-time conversa...

M

Multi-channel support

Multi-channel support is the practice of helping customers across multiple platforms, like email, ch...

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

H

  • Help Desk

I

  • Inbound Call Center

L

  • Live Chat

M

  • Multi-channel support
Glossary Test

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