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Stories @ HGS: Paul B

Paul B is one of our customer service advisors, based in the UK. He shares with us the advantages of working in the HGS environment.

What has struck you the most about HGS?

HGS has a diverse workforce. People working here are from a variety of backgrounds and life/work experiences. So, there is always something new to learn from everyone. The work and the people add up to an exciting working experience. Even though we all have the same role, what we bring to the table is so different from one person to the next.

Even though we all have the same role, what we bring to the table is so different from one person to the next.

What do you like most about your role?

That’s easy. Communicating with consumers, resolving their issues, and receiving positive feedback.

What motivates you at work every day?

My work and the rapport I have with my colleagues. Walking into office is a great experience thanks to these factors.

What are you known for among your team?

Probably my sense of humour and my perspective on life.

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