BPM Jobs

Here's what happens once your application reaches us

Email

To kick things off, you'll get an email notification if your application has been accepted or rejected.

Assessment

We're committed to bringing out your best. You'll receive an email inviting you to take our standardized assessment.

Phone Call

Successful candidates will receive a phone call from one of our talent acquisition team members. They will discuss feedback from your video interview and guide you through the final stage Teams interview. We'll also review available roles and ensure you're fully informed about next steps.

Interview Rounds

Once your final stage interview has been scheduled, you will receive preparatory information and a Teams invite for your virtual interview.

 

Waiting for the Verdict

Thank you for being part of our hiring process! We'll be in touch soon with feedback, regardless of the outcome An extraordinary career awaits!

Here's what happens to your application if you apply for a Non Customer Facing role.

Email

Our recruiters will assess your CV to understand your skill set. You'll receive an email regarding your application status.

Assessment

Our talent acquisition team will email you if you're a fit, scheduling a Teams Meeting. In this meeting, we'll discuss the role, your motivations, and key skills.

Phone Call

Your details will be forwarded to the hiring manager. Successful candidates will be interviewed by the hiring team. Your recruiter will schedule your call, provide details, and send prep information.

Interview Rounds

The interview, lasting up to 1 hour on MS Teams, includes values & behaviours and/or a presentation. We'll phone you with feedback, ensuring you're fully informed.

 

Waiting for the Verdict

Expect feedback soon after your interview, regardless of the outcome. A promising career opportunity awaits! Thank you for considering us, and we look forward to connecting with you soon!




Agent Toggle
Here's what happens once your application reaches us.

Email

To kick things off, you'll get an email notification if your application has been accepted or rejected.

Assessment

We're committed to bringing out your best. You'll receive an email inviting you to take our standardized assessment.

Phone Call

Successful candidates will receive a phone call from one of our talent acquisition team members. They will discuss feedback from your video interview and guide you through the final stage Teams interview. We'll also review available roles and ensure you're fully informed about next steps.

Interview Rounds

Once your final stage interview has been scheduled, you will receive preparatory information and a Teams invite for your virtual interview.
 

Waiting for the Verdict

Thank you for being part of our hiring process! We'll be in touch soon with feedback, regardless of the outcome. An extraordinary career awaits!

Interview Hub

Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.

Interview Hub

Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.



Why Join HGS?

Working with HGS comes with a lot of opportunities. We're committed to supporting your success from day one. Here are a few ways we can assist you:

Comprehensive Onboarding

Mentorship Opportunities

Ongoing Development

Open Door Policy

Our onboarding program provides you with the necessary tools, resources, and training to excel in your role. You will have access to mentorship programs that pair you with experienced colleagues who can provide guidance, advice, and support as you navigate your career journey. We offer continuous learning and development opportunities to help you grow both personally and professionally. Our leaders have an open-door policy, ensuring that you have access to support, feedback, and guidance whenever you need it.

Join Us in Building a More Inclusive Future



Why Join HGS?

Working with HGS comes with a lot of opportunities. We're committed to supporting your success from day one. Here are a few ways we can assist you:

Comprehensive Onboarding

Our onboarding program provides you with the necessary tools, resources, and training to excel in your role.

Mentorship Opportunities

You will have access to mentorship programs that pair you with experienced colleagues who can provide guidance, advice, and support as you navigate your career journey.

Ongoing Development

We offer continuous learning and development opportunities to help you grow both personally and professionally.

Open Door Policy

Our leaders have an open-door policy, ensuring that you have access to support, feedback, and guidance whenever you need it.

Join Us in Building a More Inclusive Future




Career Blogs

That spark of inspiration is everywhere; all you need to do is look! Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.

Building a Successful Career as a Customer Service Agent in the UK

Preparing for a Career Change: A Step-by-Step Guide

What are the 5 Steps in the CRM process







Career Blogs

That spark of inspiration is everywhere; all you need to do is look! Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.

Building a Successful Career as a Customer Service Agent in the UK

Preparing for a Career Change: A Step-by-Step Guide

What are the 5 Steps in the CRM process







FAQ's

  • I have applied for a position online. What can I expect now?

  • I have applied previously and can’t access my account as it says a “CV already exists”. How do I resolve this?

  • Will I get feedback if I am not chosen for a position?

  • What salary can I expect and are there any benefits?

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