BPM Jobs
Agent Role Hiring Process
Non-Agent Hiring Process
Here's what happens once your application reaches us
Here's what happens to your application if you apply for a Non Customer Facing role.
Here's what happens once your application reaches us.

To kick things off, you'll get an email notification if your application has been accepted or rejected.

Assessment
We're committed to bringing out your best. You'll receive an email inviting you to take our standardized assessment.

Phone Call
Successful candidates will receive a phone call from one of our talent acquisition team members. They will discuss feedback from your video interview and guide you through the final stage Teams interview. We'll also review available roles and ensure you're fully informed about next steps.

Interview Rounds
Once your final stage interview has been scheduled, you will receive preparatory information and a Teams invite for your virtual interview.

Waiting for the Verdict
Thank you for being part of our hiring process! We'll be in touch soon with feedback, regardless of the outcome. An extraordinary career awaits!


Interview Hub
Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.


Interview Hub
Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.
Why Join HGS?
Working with HGS comes with a lot of opportunities. We're committed to supporting your success from day one. Here are a few ways we can assist you:
Comprehensive Onboarding |
Mentorship Opportunities |
Ongoing Development |
Open Door Policy |
Our onboarding program provides you with the necessary tools, resources, and training to excel in your role. | You will have access to mentorship programs that pair you with experienced colleagues who can provide guidance, advice, and support as you navigate your career journey. | We offer continuous learning and development opportunities to help you grow both personally and professionally. | Our leaders have an open-door policy, ensuring that you have access to support, feedback, and guidance whenever you need it. |
Join Us in Building a More Inclusive Future
Why Join HGS?
Working with HGS comes with a lot of opportunities. We're committed to supporting your success from day one. Here are a few ways we can assist you:
Comprehensive Onboarding
Our onboarding program provides you with the necessary tools, resources, and training to excel in your role.Mentorship Opportunities
You will have access to mentorship programs that pair you with experienced colleagues who can provide guidance, advice, and support as you navigate your career journey.Ongoing Development
We offer continuous learning and development opportunities to help you grow both personally and professionally.Open Door Policy
Our leaders have an open-door policy, ensuring that you have access to support, feedback, and guidance whenever you need it.Join Us in Building a More Inclusive Future
Career Blogs
That spark of inspiration is everywhere; all you need to do is look! Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.
Career Blogs
That spark of inspiration is everywhere; all you need to do is look! Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.
FAQ's
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I have applied for a position online. What can I expect now?
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I have applied previously and can’t access my account as it says a “CV already exists”. How do I resolve this?
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Will I get feedback if I am not chosen for a position?
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What salary can I expect and are there any benefits?

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