Intelligent Automation

Intelligent automation meaning: Intelligent automation (IA), also called cognitive automation, is the use of automation technologies like artificial intelligence (AI), business process management (BPM) and robotic process automation (RPA) to streamline decision-making across organizations.

What is Intelligent Automation?

Intelligent automation or IA, simplifies processes and improves operational efficiencies through various applications.

How Intelligent Automation Works?

IA streamlines processes that were otherwise composed of manually accomplished tasks or based on age-old systems, which could be resource-intensive, expensive and prone to human error.

Top Benefits of Intelligent Automation

Intelligent automation has many benefits as a result of using larger data volumes, exact calculations, analysis and business implementation. The key benefits include:

• Reducing the costs by augmenting the workforce and improving productivity
   
• Improving accuracy through consistent processes and approaches to boost quality
   
• Improving customer experience
   
• Addressing compliance and regulations with confidence

Key Components of Intelligent Automation

Intelligent automation or IA comprises of 3 cognitive technologies:

• AI or Artificial Intelligence 
   
• BPM or Business Process Management
   
• RPA or Robotic Process Automation
   

IA is one of the latest technology trends that continues to evolve, and hence the skills and expertise required for success in the digital jobs market will also undergo a significant shift.