Meet Our Recruiters: Pavithra P

In this series, our recruiters speak about all that it takes to be a part of Team HGS.

Name: Pavithra P

Designation:Consultant – Talent Acquisition – HGS India - Bangalore

1. Please tell us about yourself and your experience so far as a recruiter

I’m a dedicated recruiter with 10+ Years of experience in talent acquisition across various industries, including Artificial Intelligence, Healthcare, Banking, Semiconductor and other domains. Over the years, I’ve developed a strong ability to identify top talent, manage end-to-end recruitment processes, and build lasting relationships with both candidates and hiring managers. My experience spans sourcing through multiple channels, conducting interviews, negotiating offers, and ensuring a smooth onboarding experience. I’m passionate about matching the right people with the right opportunities and taking pride in creating a positive candidate experience throughout the hiring journey

2 .What are some must-have qualities you look for in candidates applying to HGS?

Key Qualities HGS looks for,

Positive Attitude:Recruiters value candidates who approach challenges with optimism and a solution-oriented mindset. This helps foster a productive and supportive work environment.

Teamwork and Collaboration:HGS emphasizes team-driven culture. Candidates who can work well with others share responsibilities and contribute to group success stand out.

Goal-Oriented Mindset:Being focused on achieving targets and continuously improving performance is crucial, especially in roles that involve customer service or sales.

Flexibility and Adaptability:The ability to adjust to changing processes, technologies, and customer needs is essential in a dynamic workplace like HGS.

Creativity: Thinking outside the box to solve problems or enhance customer experience is highly valued, particularly in client-facing roles.

Integrity:Trustworthiness and ethical behavior are non-negotiable. HGS seeks candidates who uphold company values and maintain professionalism.

Customer-Centric Thinking:Understanding what makes a great customer experience and being able to deliver it consistently is a key trait, especially for roles in customer support.

3 .What is a question you never miss asking?

Can you tell me about a time you faced a challenge at work and how you handled it? Because it reveals so much: problem-solving ability, resilience, communication style, and how someone operates under pressure. It’s a window into their mindset and maturity, far beyond what a resume can show.

4 .What would be your pro tip for applicants?

• Always tailor your application to the role and company:Generic resumes and cover letters get generic results. Instead: I recommend the candidates to
• Research the company:Understand its values, culture, and recent achievements.
• Mirror the job description:Use keywords and phrases that match what they’re looking for.
• Show impact, not just activity.
• Prepare stories:Use real examples to demonstrate your skills in action—especially for behavioral interviews.
• Ask thoughtful questions:It shows curiosity, preparation, and genuine interest.

5 .What aspect of the HGS culture do you share with your candidates?

I always share HGS’s “People First, Always” philosophy with candidates—emphasizing its supportive, inclusive, and growth-driven culture that values every individual’s contribution.

Here’s what I highlight when discussing HGS culture with candidates:

• People First, Always

  HGS is deeply committed to a people-first workplace culture. This means employees are not just seen as resources—they’re valued as individuals. I share with candidates that HGS fosters an environment where respect, empathy, and collaboration are central to everyday work.

• Supportive and Inclusive Environment

  Candidates appreciate knowing that HGS champions diversity, equity, and inclusion. Every voice is heard, and unique talents are celebrated. Whether you're just starting out or bringing years of experience, HGS ensures you feel welcomed and empowered.

• Career Growth and Learning

  I always mention HGS’s focus on career development. The company offers unparalleled opportunities for growth, embracing diverse learning styles and encouraging innovation. This is especially motivating for candidates who are eager to improve and advance in their careers.

• Vibrant and Collaborative Culture

  HGS is known for its vibrant community and team-driven success. I share how employees work together to redefine goals, celebrate wins, and support each other through challenges. It’s a place where teamwork isn’t just encouraged, it’s essential

“Be part of a culture that celebrates collaboration, creativity, and continuous learning. Explore careers with HGS now!”