Canada
Colombia
India
Jamaica
Philippines
UK
US
SA
A workplace built on experiences that connect, empower, and inspire people.
Imagine being part of a team that's shaping the future of customer experience: powered by AI, backed by 50 years legacy.
HGS is a global leader in technology, AI, and business services, partnering with the world's most forward-thinking organisations to drive meaningful transformation.
So if you're looking for a place where your work has real impact, at real scale - you've found it.
About Us
HGS has been delivering world-class customer experiences for over 50 years and is now leading the way with AI. We are a team of 17000+ people across 10 countries and 23 delivery centers.
But here's what really matters, our teams are where the impact happens, and that's exactly where you'd come.
Employees
Global Languages Supported
Countries
Clients
Life at HGS
Changemakers and trailblazers are made when nurtured with the right skill sets in an empowering and performance-driven setting. Our inclusive culture, mentorship programs, and career growth-oriented podcasts allow people to stand out and reach their full potential with consistent learning and a chain of support.
Our Global Workforce
Nurturing career aspirations over the years.
Delivery
Centres
Employees
Employee
Satisfaction
Global Diversity
Ratio
Diversity, Equity, & Inclusion
A big part of what makes working with us exciting is our openness to celebrating every one of our employees irrespective of gender, ethnicity, and cultural differences. All aspects of the company, from hiring and training to growth and recognition adhere to our diversity and inclusion policies and practices. Talent is talent and HGS strives to create a more equitable workplace where everyone can embrace their authentic self.
Meet Our Champions
At HGS, we believe in the tremendous power of collaboration and find new strengths in the process of winning together. Our growth story spanning two decades is powered by each one of our people, who are excited to work together in a stimulating environment that is led by people-first values.
Work@Home
People are the voice and heart of our business. HGS Canada offers remote customer service positions. Our HGS Work@Home team members are always connected and are part of a virtual community.
Kenneth
Work from Home
Customer Service Representative
Leanne
Work from Home
Talent Acquisition Lead
Career Blogs
Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.
Careers at HGS
We believe every role at HGS is brimming with a myriad of possibilities to unlock your potential and accelerate growth. Your ideas are heard. Your impact is visible. Your work matters.
Why Join Us
Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.
