Stories @ HGS: Rebecca

Rebecca is a Customer Service Associate with HGS Canada. She has been with us for more than five years now. She shares with us her experience with HGS.

HGS: How has the journey been so far?
Rebecca: It's been a whirlwind! I started with a communications client before moving into a tech position. From Barrie, I moved to the Windsor site, and I was retrained for the client. Immediately after moving to the new site, I started to do some support. I would help the hospitality support specialist with setting up, cover for her, and help her with day-to-day activities. I have been on the BRC & Engage teams and also, a member of the joint occupational health and safety committee, of which I am one of the Co-chairs. Then, I have been a lead associate, which gave me a chance to explore coaching and helping the team leads. I have been involved in many OJT classes.

It has been a fascinating journey; you never know what could happen every day! With most of what I have done involving training of some kind, I do feel I have grown a lot! I have learned not only to be more patient but also to adapt my teaching to suit whom I am teaching.

HGS has taught me patience and adaptability.

HGS: What about HGS has made you stay?
Rebecca: I would have to say it's the people. We have some of the best people working here. It feels more like a family than a workplace; everybody goes above and beyond to make sure HGS is a great place to work for us on the floor. If I have a challenging day, I get lots of encouragement, and the incentives help as well. It is also a place where they give people opportunities to advance from within which is pretty awesome too!

At HGS, we believe growth and learning are continuous processes, and we have designed our environment to support these. Join us to start your career.

Discover what it’s like to be a champion of innovation.

Job Openings & Hiring Events | Industry Insights | Career Development Blogs | Growth Stories