A workplace built on experiences that connect, empower, and inspire people.
HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence.
Rooted in decades of operational excellence, HGS delivers Intelligent Experiences by combining automation, analytics, AI, and deep domain expertise across the customer lifecycle.
Be part of the company using AI to enrich lives, improving how millions of people work, communicate, and receive service every day.
About Us
HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. We combine automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.
Employees
Global Languages Supported
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Clients
Life at HGS
Ours is an environment that consistently appreciates our people. Backed by strong training programs, learning playlists that focus on boosting career growth, and company policies that embrace equity and equality, we ensure that with us, you excel too.
Our Global Workforce
Nurturing career aspirations over the years.
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Employee
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Global Diversity
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Diversity, Equity, & Inclusion
The only thing that matters at HGS is you. Our diversity and inclusion policies and practices extend to all aspects of the company, from hiring and training to growth and recognition. Change starts with each of us, so let’s keep championing inclusivity every moment.
Meet Our Champions
At HGS, we believe in the tremendous power of collaboration and find new strengths in the process of winning together. Our growth story spanning two decades is powered by people, who are excited to work together in a stimulating environment and find happiness in what they do. Join our inclusive, diverse, and exceedingly fun workplace today.
Work@Home
People are important to our purpose, and we put them before everything. If working from the comfort of your home is what gets you to grow with HGS, then we can make that work!
Mahkalay Myers
Work from Home
Customer Service Representative
Danica
Work from Home
Customer Service Representative
Career Blogs
Our top recruiters and trainers share inspiring stories of advancing their CX career journeys and insights into building great outcomes for our clients.
Careers at HGS
We believe every role at HGS is brimming with a myriad of possibilities to unlock your potential and accelerate growth. Your ideas are heard. Your impact is visible. Your work matters.
Why Join Us
Ready to move your career forward and make the most of the exciting world of HGS? Learn everything about our hiring process, culture, growth opportunities, and what it’s like to work with us.
US
Canada
Colombia
India
Jamaica
Philippines
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SA