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SAIn this series, our trainers share insights into how employees grow with HGS.
HGS: Tell us about your education and experience.
Claudia: I graduated in May 2017 from Aurora University with a marketing degree. Since then, I have been working in the sales field. I came to HGS in April 2018, and I’ve been extremely lucky to quickly advance within the organization
HGS: What’s a pro-tip you would share with those attending your training sessions?
Claudia: My tips for potential trainees:
- During training, absorb as much as you can about the organization, your team and role, and other nuances.
- Don’t forget to enjoy training. It’s the period for icebreakers and getting to know everyone. Make the most of it.
- Give us trainers back as much as we give you. Learning is never a one-way street.
HGS: What about HGS do you share with your trainees?
Claudia: In my sessions, I always mention that there are endless possibilities for all of our client accounts at HGS. If you show up with a positive attitude and willingness to help and learn, you can go extremely far in this company. Also, you will not find a better group of people and support systems to work with than us!
HGS: What are you known for among your trainees?
Claudia: My trainees know me for always trying to liven up class and making it as interactive as possible. I work on pulling everyone out of their comfort zones in my sessions, based on their learning styles. This helps me build a relationship with each of my trainees. I believe adapting training to whoever you have in the seats is extremely important, as we look to make the training work for everyone.
With the specific client I work for, things are constantly changing. So we as trainers are learning on the go, as well. Every day, I come into training prepared to be surprised by something, and that’s a great feeling!
